Troubleshooting
Problem
When editing a user password in the Maximo Application Suite ("MAS") 8.5 user interface, the save button is disabled when the first character is typed in. The save button will not be re-enabled until the 15th character is typed (because passwords must be at minimum 15 characters). This is confusing for administrators.
Symptom
The save button is disabled while editing a user password when typing in the new password (until the 15th character is typed).
Cause
This behavior is not working as it was originally designed to work. Instead, the save button should always remain enabled and an error returned to the user if they do not provide a password that meets the minimum length requirements.
Resolving The Problem
The response to this behavior is to continue typing the password until the save button is enabled again. This will be improved in a future version of the product.
Document Location
Worldwide
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Document Information
Modified date:
03 August 2021
UID
ibm16476314