APAR status
Closed as program error.
Error description
ERROR DESCRIPTION: JAWS reads List tab information as "Description column 2 row 2 202024 Link" PROBLEM: JAWS is reading application information hidden behind the dialog, also the Header controls. This should be inaccessible to assistive technology when the dialog is active. STEPS TO REPRODUCE: 0. First of all, ensure the screen-reader flag is set in their User record. 1. In the Users application, open a user record. 2. In the User Settings section, select the Use Screen Reader check box. 3. Save your changes. 4. Click on Profile > Default Information icon 5. Ensure the "Side Navigation Menu" is set to Hide 6. Exit Maximo 7. Ensure JAWS is running and reopen Maximo 8. Log into Maximo, Start Center is displayed 9. Navigate to Go To -> Assets -> Assets, Assets application is displayed 10. Select Asset field and press ENTER to populate data in List tab 11. Navigate to first entry in Asset table 12. First asset is selected, but JAWS reads this information as "Description column 2 row 2 202024 Link" Note: The asset number will vary based on environment. The table headers aren't correctly aligning here. The number should be read as "Asset" instead of "Description" CURRENT ERRONEOUS RESULT: JAWS reads this information as "Description column 2 row 2 202024 Link" EXPECTED RESULT: JAWS reads this information as the column header information ENVIRONMENT (SYSTEM INFO): App Server IBM WebSphere Application Server 9.0.5.6 Tivoli's process automation engine 7.6.1.2-IFIX20210223-1245 Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-17 IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119 HFDB Build HF7680-10 IBM Maximo Anywhere 7.6.3.1 Build 20190120_034018-0500 DB Build V7631-01IBM Maximo ECRI Integration for Healthcare 7.5.0.0 Build 20180605-0957 DB Build V7500-87IBM Tpae Integration Framework 7.6.1.2-MIF_7612_IFIX.20201202-1326 Build 20200715-1444 DB Build V7612-11 IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build V7611-01 IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32 TPAE OSLC Object Structure 7.6.3.1 Build 20190120_033959-0500 DB Build V7631-01 Server OS Linux 3.10.0-1160.21.1.el7.s390x Server DB Oracle 19.0 (Oracle Database 19c Enterprise Edition Release 19.0.0.0.0 - Production Version 19.10.0.0.0)
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: * * Assistive technology users * **************************************************************** * PROBLEM DESCRIPTION: * * JAWS READS LIST TAB INFORMATION AS "DESCRIPTION COLUMN 2 ROW * * 2 202024 LINK" * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ33945
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-23
Closed date
2021-08-09
Last modified date
2021-08-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
10 August 2021