IBM Support

IJ33945: JAWS READS LIST TAB INFORMATION AS "DESCRIPTION COLUMN 2 ROW 2 202024 LINK"

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    JAWS reads List tab information as "Description column 2 row 2
    202024 Link"
    
    PROBLEM:
    JAWS is reading application information hidden behind the
    dialog, also the Header controls. This should be inaccessible
    to assistive technology when the dialog is active.
    
    STEPS TO REPRODUCE:
    0. First of all, ensure the screen-reader flag is set in their
    User record.
    1. In the Users application, open a user record.
    2. In the User Settings section, select the Use Screen Reader
    check box.
    3. Save your changes.
    4. Click on Profile > Default Information icon
    5. Ensure the "Side Navigation Menu" is set to Hide
    6. Exit Maximo
    7. Ensure JAWS is running and reopen Maximo
    8. Log into Maximo, Start Center is displayed
    9. Navigate to Go To -> Assets -> Assets, Assets application is
    displayed
    10. Select Asset field and press ENTER to populate data in List
    tab
    11. Navigate to first entry in Asset table
    12. First asset is selected, but JAWS reads this information as
    "Description column 2 row 2 202024 Link"
    
    Note: The asset number will vary based on environment. The
    table headers aren't correctly aligning here.
    The number should be read as "Asset" instead of "Description"
    
    CURRENT ERRONEOUS RESULT:
    JAWS reads this information as "Description column 2 row 2
    202024 Link"
    
    EXPECTED RESULT:
    JAWS reads this information as the column header information
    
    ENVIRONMENT (SYSTEM INFO):
    App Server IBM WebSphere Application Server 9.0.5.6
    Tivoli's process automation engine 7.6.1.2-IFIX20210223-1245
    Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-17
    IBM Maximo Asset Management Work Centers 7.6.0.4 Build
    20200715-0100 DB Build V7604-119 HFDB Build HF7680-10
    IBM Maximo Anywhere 7.6.3.1 Build 20190120_034018-0500 DB Build
    V7631-01IBM
    Maximo ECRI Integration for Healthcare 7.5.0.0 Build
    20180605-0957 DB Build V7500-87IBM
    Tpae Integration Framework 7.6.1.2-MIF_7612_IFIX.20201202-1326
    Build 20200715-1444 DB Build V7612-11
    IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB
    Build V7611-01
    IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build
    V7603-32
    TPAE OSLC Object Structure 7.6.3.1 Build 20190120_033959-0500
    DB Build V7631-01
    Server OS Linux 3.10.0-1160.21.1.el7.s390x
    Server DB Oracle 19.0 (Oracle Database 19c Enterprise Edition
    Release 19.0.0.0.0 - Production Version 19.10.0.0.0)
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Assistive technology users                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * JAWS READS LIST TAB INFORMATION AS "DESCRIPTION COLUMN 2 ROW *
    * 2 202024 LINK"                                               *
    ****************************************************************
    

Problem conclusion

  • _The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product_
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ33945

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-07-23

  • Closed date

    2021-08-09

  • Last modified date

    2021-08-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
10 August 2021