APAR status
Closed as program error.
Error description
hitachi probe fails with null pointer exception error. Jul 15 22:55:13 probe-data-processor-5bbdcd6bd-4rltq probe-data-processor error Exception encountered when processing Probe data under Probe Data Processor for device 1:22:441183 (UUID: <device-uuid>, Timestamp: 1626378909975, TenantId: <tenant-uuid>). com.ibm.srm.dataprocessor.probe.service.excepti on.ProbeDataProcessorException:Error while Processing probe data java.lang.NullPointerException: null
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring Hitachi devices * **************************************************************** * PROBLEM DESCRIPTION: * * Hitachi probe fails with null pointer exception error. * * * * probe-data-processor error Exception encountered when * * processing * * Probe data under Probe Data Processor for device 1:22:441183 * * (UUID: <device-uuid>, Timestamp: 1626378909975, TenantId: * * <tenant-uuid>). * * com.ibm.srm.dataprocessor.probe.service.excepti * * on.ProbeDataProcessorException:Error while Processing probe * * data * * java.lang.NullPointerException: null * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q21 [ 54X-IBM-SI ] ( release target 3Q 2021 / September ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT37725
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-21
Closed date
2021-07-30
Last modified date
2021-07-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022