IT37618: "TEST CONNECTION" DOESN'T WORK FOR USER WITH SUPPORT ROLE ON STORAGE INSIGHTS INSTANCE

APAR status

• Closed as program error.

Error description

• Attempting "Test Connection" doesn't yeild any result for user
  with support role on Storage Insights instance. User with
  support role has option to click on "Test connection" but
  nothing happens when it is clicked.
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users with Support role testing         *
  * connectivity to a device                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Attempting "Test Connection" doesn't yeild any result for    *
  * user                                                         *
  * with support role on Storage Insights instance. User with    *
  * support role has option to click on "Test connection" but    *
  * nothing happens when it is clicked.                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following release:
  
  IBM Storage Insights 3Q21   [ 54X-IBM-SI ]
  ( released 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels