APAR status
Closed as program error.
Error description
Character encoding error message is happening when trying to move an asset with unicode character in its name in Rational Asset Manager Eclipse client version 7.5.4.7.
Local fix
Use Library to move assets in this situation.
Problem summary
**************************************************************** * USERS AFFECTED: * * This issue happens when the encoding that is used in RAM vs. * * encoding used by the client are different. * **************************************************************** * PROBLEM DESCRIPTION: * * This issue happens when the encoding that is used in RAM vs. * * encoding used by the client are different. * * Where the application fails to upload the asset with error * * of encoding problems * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH35762
Reported component name
RATL ASSET MGR
Reported component ID
5724R4200
Reported release
754
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-03-26
Closed date
2021-07-08
Last modified date
2021-07-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Asset
Fix information
Fixed component name
RATL ASSET MGR
Fixed component ID
5724R4200
Applicable component levels
R754 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"754"}]
Document Information
Modified date:
16 July 2021