A fix is available
APAR status
Closed as program error.
Error description
When enabling IBM Spectrum Protect Plus alerts at Global Preferences/Logging to the /var/log/messages system log the alerts generated by the vSnap server are not being displayed. vSnap server alerts will show up at the alerts menu from the IBM Spectrum Protect Plus GUI but will not be posted to the IBM Spectrum Protect Plus system log. Example of alerts generated by vSnap server seen at the IBM Spectrum Protect Plus alerts menu: - Mar 1, 2021 11:15:17 AM -> vsnap-server-address (Vsnap): free disk space 8,532,015 MB (12.35%) lower than threshold 20%. The IBM Spectrum Protect Plus VIRGO 'log.log' shows: -[2021-03-01T11:15:17.123Z] WARN 1614597317123 Storage Controller <vsnap-server-address> - Free Space is at 12% which is less than recommended 20% IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Additional Keywords: SPP, SPPLUS, TS005009566, alert, messages
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.7, 10.1.8, 10.1.9, * * 10.1.10, 10.1.11 and 10.1.12 * **************************************************************** * PROBLEM DESCRIPTION: * * see Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.13. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
When disk space on an IBM Spectrum Protect Plus appliance begins to be exhausted (disk space usage is greater than the configured threshold), an alert is generated in the User Interface. This alert is now also added to the IBM Spectrum Protect log and the /var/log/messages system logs (when the user enables the "Enable logging IBM Spectrum Protect Plus alerts to the system log" global preference in the User Interface).
Temporary fix
Comments
APAR Information
APAR number
IT37022
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-23
Closed date
2022-11-16
Last modified date
2022-11-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Platform
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024