APAR status
Closed as program error.
Error description
Storage Insights isn't changing the health status in response to health events that it receives. Devices still show a "green" status indicator in the operations dashboard view despite the presence of notifications about underlying hardware failures in the device. The device's status in the dashboard should be the worst of: - the device's status (as reported by the device) - the device's internal resources' statuses (as reported by the device) ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: Storage Insights not showing health status Initial customer impact (low/med/high): med
Local fix
Local Fix: Fix to be deployed to Storage Insights.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users viewing health status of storage * * device * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights isn't changing the health status in * * response to * * health events that it receives. Devices still show a "green" * * status indicator in the operations dashboard view despite * * the * * presence of notifications about underlying hardware failures * * in * * the device. * * * * The device's status in the dashboard should be the worst of: * * * * - the device's status (as reported by the device) * * - the device's internal resources' statuses (as reported by * * the device) * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q21 [ 54X-IBM-SI ] ( release target 2Q 2021 / June ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT37340
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-18
Closed date
2021-06-23
Last modified date
2021-06-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022