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Tivoli Netcool/OMNIbus_GUI 8.1.0 Fix Pack Known Issues

Fix Readme


Abstract

Tivoli Netcool/OMNIbus_GUI 8.1.0 fix pack is following cumulative strategy. This document list the known issues introduced from the first fix pack to date. Resolved known issues are removed base on the latest fix pack release.

Content

Known issues and workaround
===========================
Since 8.1.0.2 FP2
-----------------
Do not use and therefore; please remove the following offerings, to avoid these 3 known issues.
- The old Web GUI Build 493 - June 2014 version
- The old Web GUI extension version 1.2.0.0 released in 2014
alm00315486 / IV70431
.....................
Short Description: UNABLE TO UPDATE WEB GUI BASE AND EXTENSION FIX PACK SIMULTANEOUSLY ON WINDOWS
Summary:
For Windows environments, you cannot perform an update of the Web GUI base and the extension offerings simultaneously using the fix pack. An error message is displayed for this known defect when an old Web GUI extension offering with version 1.2.0.0 released in 2014 is detected.
Workaround:
You must first perform an update of the Web GUI base offering and then follow up with an update of the Web GUI extension, in two separate steps.
Another option is to uninstall the old Web GUI extension version 1.2.0.0 released in 2014 and reinstall with its new version 1.2.0.0, release in 2015.
There's no issue with future fix pack updating from FP2 and NOI v1.3 simultaneously on windows.

alm00315488 / IV70434
.....................
Short Description: UNABLE TO ROLLBACK WEB GUI BASE AND EXTENSION FIX PACK SIMULTANEOUSLY
Summary:
When you perform the roll back of Web GUI base and its extension offerings simultaneously, to their v8.1 FP1 or GA state. The execution was successful, but Web GUI continues to use the fix pack version, rather than the roll back version as expected.
Workaround:
You must first perform a roll back of the Web GUI extension offering and then follow up with a roll back of the Web GUI base, in two separate steps.
Another option is to uninstall the old Web GUI extension version 1.2.0.0 released in 2014 and reinstall with its new version 1.2.0.0, release in 2015, prior to updating to v8.1 FP2 and NOI v1.3. There is no  issue with future fix pack roll back to FP2 or NOI v1.3.

alm00315480 / IV70435
.....................
Short Description: UNABLE TO APPLY FIX PACK TO WEB GUI BUILD 493 - JUNE 2014 VERSION
Summary:
For Linux/AIX environment using the June 2014 version, you cannot perform an update using this fix pack. An error message will be displayed for this known defect.
Workaround:
You can verify your installed Web GUI version by navigating to the "Troubleshooting and Support" icon, and clicking on "System Information for Netcool/OMNIbus Web GUI". If you have installed the June 2014 version, please refer to section 1.2(c) below for instructions.
Since 8.1.0.3 FP3
-----------------
PM84207 (WebSphere Application Server APAR)
.......
Short Description: SYNCHRONIZATION FAILURE OF LDAP USERS WITH OBJECTSERVER
Summary:
A Web GUI synchronization from LDAP to ObjectServer for the ncw_admin or ncw_user role groups will fail if the group's uniqueName is in normal case or lowercase. Currently, only groups with a uniqueName in uppercase can replicate to the ObjectServer.
Workaround:
For more information and workaround, visit:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg1PM84207
Since 8.1.0.4 FP4
-----------------
alm00320677 / IV79696
.....................
Short Description: Different display output observed for AEL preference setting using FF38 client=MacOS server=zLinux
Summary:
Different display output observed for AEL preference setting:
Non-default user that has superuser right and allow preference configuration, cannot make changes in AEL preference setting as checkboxes are not clickable using Firefox 38.1 in Mac OS and WebGUI server is installed on zLinux platform.
Also, users with ncw_user role cannot select the checkboxes, while users with ncw_admin role can.
Workaround:
None
Since 8.1.0.5 FP5
-----------------
alm00321903 / IV82602
.....................
Short Description:[GRIDX] EVENT VIEWER & AEL HAVING ISSUE TO DISPLAY CUSTOM COLUMN TITLES WITH <SCRIPT>ALERT(123)</SCRIPT>
Summary:
The behavior of AEL and Event viewer to display custom column title is difference when using <script>alert(123)</script>.
The script injection didn't successfully executed but it will affect the columns title display.
Workaround:
None available

alm00321907 / IV82604
.....................
Short Description:TROUBLESOME AUTHENTICATION POP OUT AFTER USER LOGOUT
Summary:
Issue happen when the following scenario is performed:
1) Login to WebGUI open an event viewer.
2) Without closing the event viewer, logout from DASH.
3) Found that sometime, a Authentication Required pop out after the logout, user need to either hit "Cancel" many times or key in their User ID and password again in order to close the pop out.
Workaround:
Close all the spawned windows before logout.

alm00322093 / IV82908
.....................
Short Description: SECURITY ISSUE: USER LOGIN FAIL WITH A FILE DOWNLOAD PROMPT
Summary:
This is a rare side effect of the security fix for APAR IV79452.
When user n. 1 logs off leaving applet dialogs (such as the AEL user preferences) open, if a second user shifts focus on any floating dialog before logging on, all dialogs and applets pertaining to the previous user will be destroyed (as expected), however the second user will not be able to log on right away: upon log on, the second user will be prompted to download a corrupted binary file, instead of being presented with the welcome screen.
Workaround:
In order to log on normally, the user simply needs to perform the following actions:
1) Dismiss the download dialog
2) Reload the log on page
Since 8.1.0.6 FP6
-----------------
alm00323035 / IV85638
.....................
Short Description: VIEW BUILDER COLUMN'S TITLE CONVERSION PROBLEM WITH &
Summary:
Issue replication:
1) Open view builder, create a new global view "TestView", for Serial column, modify column title to "Test&", save.
2) Re-open "TestView", at Serial column, verify now the column title converted to "Test&amp;", this is correct.
3) Without modify anything, click Save button.
4) Re-open "TestView" again, at Serial column, now the value of & at column title double converted and become 'Test&amp;amp;". This is wrong.
5) Repeat step4 and step5, you will notice that the column title repeatedly applied the conversion on the & so the column title with & will keep appending with amp;
Expected behaviour:
Do not let the title keep growing when title containing & and when the view being re-save.
Workaround:
None

alm00323037 / IV85640
.....................
Short Description: CONVERSION FIELDS SHOULD DISPLAY WITH CONVERSION VALUE DURING WATCH LIST CREATION
Summary:
Conversion fields (eg: FirstOccurrence, Severity)  should display with conversion value during watch list creation, currently there are not.
Issue replication:
1) Enable Event Viewer to "Show Watch List Filters" Steps:
Open event viewer -> edit page -> tick "Show Watch List Filters", save.
2) At Event Viewer, right click any event, select "Create Watch List..."
3) play with criteria selection
Current behaviour:
When tick on Conversion field, eg: Severity, FirstOccurrence
fields, values displayed as code instead of its conversion
value.
Expected behaviour:
Conversion fields should display as conversion value through
system included page in "Add Watch List" and "Watch list
creation"
Workaround:
None

alm00323096 / IV85817
.....................
Short Description: LIGHT WEIGHT MAP: CONVERT AN EXISTING MAP FROM APPLET
                   TO LIGHT WEIGHT WITH CAUSE MISSING OF VERTICAL SCROLL BAR
Summary:
Converting an existing map page from Applet  mode to light weight
will cause the vertical scroll bar to go missing and for the user to
be unable to see page detail at bottom
Workaround:
Untoggling "Use Customize" in lightweight map setting; in order to
see vertical scroll bar
Since 8.1.0.8 FP8
-----------------
alm00324540 / IV90851
.....................
Short Description: FAILED TO DOWNLOAD SEASONAL EVENT GRAPH USING IE,
                   HAPPENS INTERMITTENT
Issue replication:
1) Go to View Seasonal Events, choose any event and then click on
   "Show Seasonal Event Graphs"
2) In the Seasonal Event Graphs page, select Actions
   -> Export Seasonal Event Graphs.
3) When prompted to "Open" or "Save" the file, click on "Save".
Current behaviour:
Sometimes the download will fail and IE will ask for retry. Once
retried and download successful, the xlsx files get corrupted
(error on opening the file).
  Note: if you successfully downloaded the file without any issue,
        repeat the download steps few times then you will see the error

alm00324682 / IV91243
.....................
Short Description: LIGHTWEIGHT MAP MONITOR BOX UNABLE TO RECOVER
                   FROM FAILURE (GREY OUT)
Issue replication:
1) Create a global filter name = A_GlobalFilter and a system
   filter name = A_SystemFilter
2) Create a map with 3 monitor boxes with filters = AllEvents,
   A_GlobalFilter, A_SystemFilter.
3) Create a custom page, add 2 maps into the page, both loading
   from the same map created from previous steps, but one with applet
   mode another one with lightweight mode.
4) Verify map works in both applet and lightweight map.
5) In filter builder, delete A_GlobalFilter and A_SystemFilter.
6) Go back to the custom map page, verify both applet and light
   weight map monitor box for both A_GlobalFilter and
   A_SystemFilter grey out after auto refresh ==> as expected.
7) Now recreate back A_GlobalFilter and A_SystemFilter
8) Go back to custom page again
Current behaviour:
Notice that applet mode map will recover from grey out, but not
for lightweight map.
Expected behaviour:
Light weight map is able to recover from the failure.
Since 8.1.0.9 FP9
-----------------

alm00324860 / IV94103: BROWSER HANG WHEN USING SHIFT + ARROW DOWN KEY
                       FOR EVENTS SELECTION DURING EV REFRESH TIME
Issue replication:
1) Open the Event Viewer, ensure that there are many events loaded.
2) 10 seconds before the Event Viewer auto refresh,  select an event,
   press shift + arrow down key to perform events selection downwards.
Current behaviour:
The browser hangs when the count down timer reaches 02, 01.
Expected behaviour:
Ideally the selection before the refresh should be retained (after auto
refresh).
Workaround:
- Avoid the recreation scenario.
- If the browser hangs, wait for the browser to detect the locked
  script. At this point, you can select the "stop script" option
  on the browser's recovery mechanism.
Since 8.1.0.10 FP10
-------------------

alm00325311 / IV94543
.....................
Short Description: DYNAMIC WATCHLIST FIELDS TRUNCATED WHEN MAP IS SAVED
                   AS LIGHTWEIGHT
Current behaviour:
The tooltip generated on mouse over dynamic monitor boxes
for Lightweight watchlist maps will truncate fields in FireFox,
if the monitor box is small enough.
Workaround:
Issue affects Firefox - works fine with IE11 and also when map
is saved as Java.
Since 8.1.0.12 FP12
-------------------

alm00327230 / IJ01952
.....................
Short Description: WHEN YOU COPY A FILTER BUILDER, THE FILTER BUILDER DOES NOT ASSOCIATE WITH A USER VIEW.
Current behaviour:
Launch filter Builder and select any global filter (or system, or group). Copy the filter to your own filters. The edit form prevents association of the filter to your user view.
Workaround:
Save with a  non-user view, re-open the saved filter and notice how now it can associate with a user view.Re-save and verify the filter correctly uses the user view now.
Since 8.1.0.14 FP14
-------------------

alm00328168 / IJ09184
.....................
Short Description: QUICKFILTER SHOWS NO EVENTS WHEN THE SELECTED FIELD IS '' [NULL]
Summary:
For Event Viewer in EDS mode, the quick filter does not filter any events when the event field selected is '' (i.e. null). The Event Viewer shows blank events list table even though there are events match the filter.
Workaround:
Use the CURI mode of the Event Viewer.

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Product Synonym

OMNIbus_GUI 8.1.0; OMNIbus_GUI 8.1.0 FP; OMNIbus_GUI 8.1.0 Fix Pack

Document Information

Modified date:
23 June 2021

UID

ibm16466291