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PH37969: UNCAUGHT THE VISUALIZATION COULD NOT BE RENDERED USING A CUSTOM REPORT TEMPLATE WITH A CHART 11.1

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APAR status

  • Closed as fixed if next.

Error description

  • Selecting a custom report template created with a visualization
    11.1 results in message :
    <Server_Name>:<Port number> says
    Uncaught The visualization could not be rendered. The
    visualization gallery did not return a definition for the
    visualization "com.ibm.vis.<visualization_name>".
    http(s)://<Server_Name>:<Port number>/bi/pat/_qi4.js 6
    

Local fix

  • 1) You can click "OK" and everything will work afterwards even
    if having the error is not convenient to the users.
    2) Use 11.0 visualizations or Legacy charts
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 12.0.3                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH37969

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-06-08

  • Closed date

    2024-04-25

  • Last modified date

    2024-04-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
25 April 2024