APAR status
Closed as program error.
Error description
Data Collection shows status of Failed or Task Expired for some devices based on Failed or Task Expired for the probe portion. - Running the data collection or probe again might result in a successful probe, but it does not solve the problem. - Last Successful Probe date might be recent or many days away. - Condition field may not be up to date. For example, it might report device Unreachable. even if connectivity was resolved. if the recent probe does not complete successfully. Test Connection will sometimes fail and report BPCUI0056E.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring storage devices * **************************************************************** * PROBLEM DESCRIPTION: * * In Storage Insights, the data collection shows status of * * Failed or Task Expired for some devices based on Failed * * or Task Expired for the probe portion. * * * * - Running the data collection or probe again might result * * in a successful probe, but it does not solve the problem. * * * * - Last Successful Probe date might be recent or many days * * away. * * * * - Condition field may not be up to date. For example, it * * might * * report device Unreachable. even if connectivity was * * resolved, * * if the recent probe does not complete successfully. * * * * Test Connection will sometimes fail and report BPCUI0056E. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q21 [ 54X-IBM-SI ] ( release target 4Q 2021 / December ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT37319
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-17
Closed date
2021-12-16
Last modified date
2021-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022