Fixes are available
Rational ClearQuest Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
The Software Product Compatibility Report for CQ 8.0.1 and fixpacks needs to be updated with WAS behavior i.e. WebSphere Application Server 64-bit not supported as a Full Text Search or Reporting host. If we run SPCR for CQ 8.0.1 initial version and navigate to > Web Servers > WebSphere Application Server > Click on 8.0 or 8.5 version of WAS a pop up window opens and displays the information "WebSphere Application Server 64-bit not supported as a Full Text Search or Reporting host". Link: http://www-969.ibm.com/software/reports/compatibility/clarity-re ports/report/html/prereqTabViewDetails?osPlatform=spcrAllValues& dsrType=tsr&deliverableId=1316015411631&productName=Rational+Cle arQuest+8.0.1&prereqId=1307977887217&prereqName=WebSphere+Applic ation+Server+8.5&capName=Web+Servers&isDUOnly=false&isMandatory= true&osPlatforms=AIX|Linux|Solaris|Windows&duComponentIds=Deskto p_1316015414042|Desktop_1316015414036|Desktop_1316015413995|Serv er_1318949682449|Server_1318949682440|Agent%2FEnd-point_4D3D7A60 4EB411E1B56C73FC0925FE1B However, If we run SPCR for CQ 8.0.1.1 to CQ 8.0.1.5 versions and navigate to > Web Servers > WebShere Application Server > Click on 8.5.5 version of WAS a pop up window opens but there is no update saying "WebSphere Application Server 64-bit not supported as a Full Text Search or Reporting host". Link: http://www-969.ibm.com/software/reports/compatibility/clarity-re ports/report/html/prereqTabViewDetails?osPlatform=spcrAllValues& dsrType=tsr&deliverableId=1316015741168&productName=Rational+Cle arQuest+8.0.1.1&prereqId=1337870535828&prereqName=WebSphere+Appl ication+Server+8.5.5&capName=Web+Servers&isDUOnly=false&isMandat ory=true&osPlatforms=AIX|Linux|Solaris|Windows&duComponentIds=De sktop_1316015743139|Desktop_1316015743132|Desktop_1316015743093| Server_1316015743068|Server_1316015743114|Agent%2FEnd-point_1316 015743100 By this customers are getting confused thinking that WAS 8.5.5 64-bit version supports Full Text Search which is incorrect and miss leading. Related technote for confirmation : http://www-01.ibm.com/support/docview.wss?uid=swg21512059
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest * **************************************************************** * PROBLEM DESCRIPTION: * * The Software Product Compatibility Report for ClearQuest * * 8.0.1.x needs to be updated to say WebSphere Application * * Server (WAS) 64-bit is not supported as a Full Text Search * * or Reporting host. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.1.7. The Software Product Compatibility Report for ClearQuest 8.0.1.x has been updated to say "WebSphere Application Server 64-bit is not supported as a Full Text Search or Reporting host".
Temporary fix
Comments
APAR Information
APAR number
PI30499
Reported component name
CQ&CQ MSITE WIN
Reported component ID
5724G3800
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-11-27
Closed date
2015-03-23
Last modified date
2015-03-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CQ&CQ MSITE WIN
Fixed component ID
5724G3800
Applicable component levels
R801 PSY
UP
Document Information
Modified date:
17 October 2021