APAR status
Closed as program error.
Error description
Sometimes when generating a report on project or a query, the report is never generated. After clicking the "Click here" link In the Business Console report tab to get the report, a new tab will open with the text " ... please wait report is coming". If the user switch back to the original Business Console tab, then a red text will show: "Error while retrieving the ruleflows". The following exception is thrown in the server log: com.ibm.rules.decisioncenter.exception E Index: 3, Size: 3 java.lang.IndexOutOfBoundsException: Index: 3, Size: 3 at java.util.ArrayList.rangeCheck(Unknown Source) at java.util.ArrayList.get(Unknown Source) at java.awt.Container.createHierarchyEvents(Unknown Source) at java.awt.Container.addImpl(Unknown Source) at java.awt.Container.add(Unknown Source) at ilog.views.diagrammer.IlvDiagrammer.setScrollable(Unknown Source) at ilog.rules.rf.sdm.IlrRFDiagrammer.initStyling(IlrRFDiagram mer.java:226) at ilog.rules.rf.sdm.IlrRFDiagrammer.<init>(IlrRFDiagrammer.j ava:152) at ilog.rules.rf.sdm.IlrRFDiagrammer.<init>(IlrRFDiagrammer.j ava:138) at ilog.rules.teamserver.model.IlrImageUtil.computeRuleFlowIm ageBytes(IlrImageUtil.java:69) at ilog.rules.teamserver.ejb.service.IlrSessionFacadeImpl.get RuleflowImage(IlrSessionFac
Local fix
Wait in the new tab until the report is loaded and do not switch to the Business Console tab or retry the report generation.
Problem summary
**************************************************************** * USERS AFFECTED: * * Users generating a project report from Business Console. * **************************************************************** * PROBLEM DESCRIPTION: * * Sometimes when generating a report on project or a query, * * the report is never generated. After clicking the "Click * * here" link In the Business Console report tab to get the * * report, a new tab will open with the text " ... please wait * * report is coming". If the user switch back to the original * * Business Console tab, then a red text will show: "Error * * while retrieving the ruleflows". The following exception is * * thrown in the server log: * * com.ibm.rules.decisioncenter.exception * * E Index: 3, Size: 3 * * * * java.lang.IndexOutOfBoundsException: Index: 3, Size: 3 * * at java.util.ArrayList.rangeCheck(Unknown Source) * * at java.util.ArrayList.get(Unknown Source) * * at java.awt.Container.createHierarchyEvents(Unknown * * Source) * * at java.awt.Container.addImpl(Unknown Source) * * at java.awt.Container.add(Unknown Source) * * at * * ilog.views.diagrammer.IlvDiagrammer.setScrollable(Unknown * * Source) * * at * * ilog.rules.rf.sdm.IlrRFDiagrammer.initStyling(IlrRFDiagramme * * r.java:226) * * at * * ilog.rules.rf.sdm.IlrRFDiagrammer.<init>(IlrRFDiagrammer.jav * * a:152) * * at * * ilog.rules.rf.sdm.IlrRFDiagrammer.<init>(IlrRFDiagrammer.jav * * a:138) * * at * * ilog.rules.teamserver.model.IlrImageUtil.computeRuleFlowImag * * eBytes(IlrImageUtil.java:69) * * at * * ilog.rules.teamserver.ejb.service.IlrSessionFacadeImpl.getRu * * leflowImage(IlrSessionFac * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Report generation when their is a ruleflow has been fixed.
Temporary fix
Wait in the new tab until the report is loaded and do not switch to the Business Console tab or retry the report generation.
Comments
APAR Information
APAR number
RS03804
Reported component name
WS DECISION CTR
Reported component ID
5725B6900
Reported release
8A0
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-04
Closed date
2021-06-14
Last modified date
2021-06-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WS DECISION CTR
Fixed component ID
5725B6900
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8A0"}]
Document Information
Modified date:
15 June 2021