APAR status
Closed as program error.
Error description
After adding a Pure FlashArray to Storage Insights, the probe fails during data collection. trace log errors for the probe: [NAPIPostProcess-<name>_Pure Storage FlashArray <name>] [NAPIProbePostProcess.process] [ERROR] Encountered an SQL exception while persisting data: com.ibm.tpc.infrastructure.map ping.ThirdPartyStorage_StorageSubsystemResDBMapperMissing person java.sql.SQLException: com.ibm.tpc.infrastructure.mapping.Thir dPartyStorage_StorageSubsystemResDBMapperMissing personality typ at com.ibm.tpc.infrastructure.mapping.ThirdPartyStorage_Stora geSubsystemResDBMapper.persist(ThirdPartyStorage_StorageSubsyst emResDBMapper.java:336) at com.ibm.tpc.disk.collection.DiskCIMProcessor.persist(DiskCI MProcessor.java:1889) at com.ibm.tpc.discovery.parser.NAPI_THIRD_PARTY_Parser.proces sOutputFile(NAPI_THIRD_PARTY_Parser.java:94) at com.ibm.tpc.disk.discovery.THIRD_PARTY_PostProcess.parse(TH IRD_PARTY_PostProcess.java:93) at com.ibm.tpc.disk.discovery.NAPIProbePostProcess.process(NAP IProbePostProcess.java:405) at com.ibm.tpc.Router.perform(Router.java:728) at com.ibm.tpc.Router.perform(Router.java:457) at com.ibm.tpc.discovery.ProcessProcessor.process(ProcessProce ssor.java:78) at com.ibm.tpc.infrastructure.threads.TPCThread.run(TPCThread. java:253)
Local fix
Correct the configuration on the Pure Array to define as block, file, or object storage.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users adding/monitoring Pure storage * * device * **************************************************************** * PROBLEM DESCRIPTION: * * After adding a Pure FlashArray to Storage Insights, the * * probe * * may fail during data collection if the device is in a * * partially * * configured state, with no storage configured to hosts. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q21 [ 54X-IBM-SI ] ( release target 4Q 2021 / November ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT37170
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
541
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-08
Closed date
2021-09-30
Last modified date
2021-09-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"541"}]
Document Information
Modified date:
08 February 2022