IBM Support

JR63782: YOU CANNOT ADD A CASE WHEN THERE ARE PROPERTIES WITH PRESET VALUES ON A CLIENT-SIDE HUMAN SERVICE VIEW

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Direct link to fix

workflow.2102.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • If there are properties with preset values set with script
during the loading of a client-side human service view (on load
event), you receive a validation error when you try to add the
case.  This issue occurs if the Add Case Adapter page is
configured with the client-side human service view that contains
 the script.

Local fix

  • Interact with the properties with preset values before you add
the case.

Problem summary

  • No additional information is available.

Problem conclusion

  • A fix is available or will be available that ensures you can add
 a case that contains properties with preset values set during
the loading of a client-side human service view.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR63782
    • 

  • Reported component name
    CLOUD PAK FOR A
    • 

  • Reported component ID
    5737I2300
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-06-04
    • 

  • Closed date
    2021-06-09
    • 

  • Last modified date
    2021-06-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLOUD PAK FOR A
    • 

  • Fixed component ID
    5737I2300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"K00","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 March 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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