APAR status
Closed as program error.
Error description
DESCRIPTION: If a user updates the Conversion Factor to null on the receipt for a direct issue item, the record can still be saved. The result is that the Receipts field updates to COMPLETE but no inventory is received and the value in the Received Cost field are saved. Additionally, no receipt transaction is displayed in the View Inventory Transactions dialog but cost was incurred. If the PO Line is for a Storeroom receipt, the user is prevented from saving a receipt with a null Conversion Factor value by a System Message: "BMXAA1788E - The system cannot provide a conversion factor because the from unit of measure and/or to unit of measure could not be determined. BMXAA1789I - If you know the conversion factor you may enter it directly. Otherwise, contact your system administrator." It is expected that this message would be presented for any PO Line receipt to prevent null transactions. STEPS TO REPRODUCE: 1. Log in to maxdemo instance 2. Go To Purchasing | Purchase Orders 3. Common Actions | New Purchase Order 4. In the Company field enter "almar" and tab out 5. On the PO Lines tab click the New Row button 6. In the Item field enter "0-0031" and tab out 7. Click the checkbox for "Issue on Receipt?" 8. In the Quantity field enter 1 9. In the Asset field | Detail Menu | Select Value 10. Click any record that has a Location value, such as 13120 11. Verify that the Location field value gets populated 12. In the Conversion factor field enter 1 13. In the Unit Cost field enter 2.50 if no default value populates 14. Save the record 15. Common Actions | Approve Purchase Order 16. Click OK 17. Go To Purchasing | Receiving 18. In the PO field enter the number of the PO that was just approved, then press Enter 19. Click the record to open it 20. Click the Select Ordered Items button 21. Click the checkbox to select the row, then click OK 22. Expand the details for the row 23. Delete the value in the Conversion Factor field 24. Save the record RESULT: Receipts field updates to COMPLETE, Quantity field updates to null; the receipt cannot be voided nor can the item be returned EXPECTED RESULT: User is prevented from saving the receipt if there is no value in the Conversion Field REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2-IFIX20210407-1524 Build 20200715-0100
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * NULL VALUE FOR CONVERSION FACTOR IS ALLOWED IN RECEIVING ON * * DIRECT ISSUE ITEM * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product.
Temporary fix
Comments
APAR Information
APAR number
IJ32920
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-28
Closed date
2021-09-20
Last modified date
2021-09-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
21 September 2021