APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION Maximo is taking up 3 hours to create new organizations, eventually losing the session. Symptom is observed when there is a large quantity of ITEMs in ITEM MASTER. Client has about 500K items and 70 organization. STEPS TO REPRODUCE Login to Maximo Go to > Administration > Organization > New Org Fill in the required fields Make sure ITEM SET is SET1. Save The screen will spin for hours. In our support in-house, it takes 3h to complete. RESULTS Never completes EXPECTED RESULTS Should complete PRODUCT VERSION 7.6.1.1-IFIX20201221-2018
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * Slow performance in creating a new organization when there * * are large amount of item records. Creating the item orginfo * * records triggered an unnecessary sql select of the default * * insert org for each itemorg record. If there are 500,000 * * items, the same select is executed 500,000 times, resulting * * in slow performance, some times memory leak. * ****************************************************************
Problem conclusion
This is fixed in code. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ32787
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-20
Closed date
2021-09-23
Last modified date
2021-09-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
24 September 2021