Fixes are available
APAR status
Closed as program error.
Error description
When Japanese user access HODMain_ja.html and try to use HODCachedDebug_ja.html, they are redirected to the "Error occurred. Contact your administrator" web page. Accessing other HOD HTMLs in the HOD main page works fine. Other symptoms the link to HOD Launcher is not working. The JNLP file isn't loading. Accessing http://localhost/hod/HODCachedDebug.html no problem. Accessing http://localhost/hod/HODCachedDebug_ja.html redirects to "Error occurred. Contact your administrator" This is mapping issue on jnlp properties file.
Local fix
None. Permanent solution will be applied to the next fix pack of HOD.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Host On-Demand Windows Japanese users * **************************************************************** * PROBLEM DESCRIPTION: * * An error is reported while accessing HODCachedDebug_ja.html * * on a Windows Japanese operating system. * **************************************************************** * RECOMMENDATION: * **************************************************************** IBM Host On-Demand is installed on Windows Japanese Operating System. The following error is reported while trying to launch HODCachedDebug_ja.html page. "Error Occurred. Contact your Administrator"
Problem conclusion
Code changes have been made in the jnlpMappings.properties file to address this issue.
Temporary fix
Comments
APAR Information
APAR number
OA61503
Reported component name
HOD MVS
Reported component ID
5733A5900
Reported release
E00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-21
Closed date
2023-05-17
Last modified date
2023-05-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
HOD
Fix information
Fixed component name
HOD MVS
Fixed component ID
5733A5900
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSS9FA","label":"IBM Host On-Demand"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E00","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
Document Information
Modified date:
17 May 2023