IT36823: IFINCR VM BACKUP FAILS WITH ANS0221E AND ANS4174E RC=2014 WHEN LANFREE ENABLED

APAR status

• Closed as program error.

Error description

• At 8.1.11 and higher version of IBM Spectrum Protect For Virtual
  Environment - Data Protection for VMware, the IFINCR VM backup
  can fail with the following messages seen in the data mover node
  error log when lanfree is enabled:
  timestamp ANS0221E There was an error in the IBM Spectrum
  Protect API internals.
  timestamp ANS4174E Full VM backup of VMware Virtual Machine
  'VMname' failed with RC=2014 mode=Incremental Forever -
  Incremental, target node name='DataCenterNode', data mover node
  name='DataMoverNode'
  timestamp ANS1228E Sending of object 'VMname' failed.
  
  IFFULL VM backup is not affected by this issue in lanfree
  environment.
  
  
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect for Virtual Environments - Data Protection
  for VMware 8.1.11 and 8.1.12
  
  | MDVREGR 8.1.11.0 5725TVEVM |
  
  
  Initial Impact:
  Medium
  
  
  Additional Keywords:
  TSM, Tivoli, Storage, Manager, Incremental-Forever, IFINCR,
  Lan-free, TS005400913
  

Local fix

• Disable the LANFREE by removing the following option from data
  mover node options file:
  ENABLELANFREE YES
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware versions 8.1.11 and 8.1.12 running on  *
  * all Microsoft Windows x64 and Linux x86 platforms.           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Data Protection   *
  * for VMware Data Mover version 8.1.13 on Windows x64 and      *
  * Linux x86 platforms.                                         *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Lanfree is properly handled during CTL files backup
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels