IJ32669: WHEN AVAILABLE BALANCE IS BELOW ITEM QUANTITY REQUESTED THE WORKORDER STATUS DOES NOT CHANGE TO WMATL

APAR status

• Closed as program error.

Error description

• Problem Description:
  
  If an Item has a quantity requested on a second work order where
  there is not enough to fulfill the request, the work order
  status does not change to WMATL, only happens after a third work
  order is created for the same item does the status change to
  WMATL
  
  
  
  STEPS TO REPRODUCE:
  
  
  
  1. Go To Administration > Organizations
  
  a. More Actions > Work Order Options > Other Organization
  Options
  
  Ignore storeroom availability for work order status? - uncheck
  
  b. More Actions > Inventory Options > Inventory Defaults
  
  c. Negative Balance Options section
  
  - Negative Current Balance:
  
  Disallow Negative Available Balance - selected
  
  - Negative Available Balance:
  
  Allow Negative Available Balance - selected
  
  
  
  2. Go To Inventory > Inventory and select an Item with a balance
  0f 2
  
  Item: 39224  Brake Shoes
  
  Storeroom: CENTRAL
  
  Available Balance Summary section
  
  Current Balance: 2
  
  Available Balance: 2
  
  Other Balance Summary Information section
  
  Quantity Currently Reserved: 0
  
  Hard Reserved Quantity: 0
  
  
  
  3. Create a Work Order, on the Plans tab - Materials, add a new
  row for item, enter in the Storeroom, have the required date be
  now, and a quantity of 2.
  
  Created WO: 2811 testing for WMATL
  
  Location: BR240
  
  Save
  
  Click Plans tab
  
  Click Materials sub tab
  
  Click New Row
  
  Item: 39224
  
  Quantity: 2
  
  Storeroom: CENTRAL
  
  Required Date: 4/19/21 12:20 PM
  
  Save
  
  
  
  4. Change Status from WAPPR to APPR and then to WSCH
  
  
  
  5. From the Item, go to Inventory, the Item now has a current
  balance of 2, available balance of 0.
  
  a. From the Item: 39224 > Go To Inventory > Inventory tab
  
  Current Balance: 2
  
  Quantity Available: 0
  
  Quantity Currently Reserved: 2
  
  Hard Reserved Quantity: 2
  
  
  
  6. Create another new Work Order, on the Plans tab - Materials,
  add a new row for same item, enter in the Storeroom, required
  date be now, and a quantity of 2.
  
  Created WO: 2812 testing for WMATL 2
  
  Location: BR240
  
  Save
  
  Click Plans tab
  
  Click Materials sub tab
  
  Click New Row
  
  Item: 39224
  
  Quantity: 2
  
  Storeroom: CENTRAL
  
  Required Date: 4/19/21 12:42 PM
  
  Save
  
  
  
  7. Change Status from WAPPR to APPR and then WSCH
  
  
  
  8.Check in Inventory and the Item still has a current balance of
  2, available balance of -2.
  
  From the Item: 39224 > Go To Inventory > Inventory tab
  
  Current Balance: 2
  
  Quantity Available: -2
  
  Quantity Currently Reserved: 4
  
  Hard Reserved Quantity: 4
  
  
  
  9. Now create another Work Order with the same item number in
  the Plans tab, but put a quantity of 3, change the Work Order
  status to APPR and the status will automatically change to
  WMATL.
  
  Created WO: 2812 testing on WMATL 3
  
  Location: BR200
  
  Save
  
  Click Plans tab
  
  Click Materials sub tab
  
  Click New Row
  
  Item: 39224
  
  Quantity: 3
  
  Storeroom: CENTRAL
  
  Required Date: 4/19/21 12:52 PM
  
  Save
  
  Changed Status from WAPPR to APPR, the Status populates WMATL
  
  
  
  Results: The second work order does not go to the status of
  WMATL
  
  
  
  Expected Results the second work order status to be changed to
  WMATIL instead of staying in the Status: WSCH
  
  
  
  
  
  REPORTED IN VERSION:
  
  TPAE 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN AVAILABLE BALANCE IS BELOW ITEM QUANTITY REQUESTED THE  *
  * WORKORDER STATUS DOES NOT CHANGE TO WMATL                    *
  ****************************************************************
  

Problem conclusion

• _The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product_
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels