IBM Support

IT36947: THE INSERTDB OPERATION MAY FAIL DURING A CROSS PLATFORM SERVER UPGRADE

Direct links to fixes

8.1.12.200-IBM-SPSRV-WindowsX64
8.1.12.200-IBM-SPSRV-Linuxx86_64
8.1.12.200-IBM-SPSRV-Linuxs390x
8.1.12.200-IBM-SPSRV-Linuxppc64le
8.1.12.200-IBM-SPSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 14 (7.1.14.000) Downloads
IBM Spectrum Protect Server V8.1 Fix Pack 13 (V8.1.13) Downloads

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • During a cross platform server upgrade from a V5.5.x Server
running on UNIX to a V7.1.x Server running on Linux, the upgrade
fails during the INSERTDB operation. Errors generated on the
console will resemble the following:

ANR9999D_1311689614 pvrConvertPosition(pvr.c:13926) Thread<1>:
devType 20 must be handled here.
ANR9999D Thread<1> issued message 9999 from:
ANR9999D Thread<1>  0x00000000ec8ff3 OutDiagToCons
ANR9999D Thread<1>  0x00000000ecbfe1 outDiagfExt
ANR9999D Thread<1>  0x00000000a7fc98 pvrConvertPosition
ANR9999D Thread<1>  0x00000000e422f3 ssUpgrdHandlePvrPos
ANR9999D Thread<1>  0x00000000beb9fb tbInsertRecs
ANR9999D Thread<1>  0x000000004bdbc9 AdmInsertDb
ANR9999D Thread<1>  0x000000004bed11 admInsertDB
ANR9999D Thread<1>  0x00000000488dea main
ANR9999D Thread<1>  0x007f9cbcfdc3d5 *UNKNOWN*
ANR9999D Thread<1>  0x00000000487289 *UNKNOWN*

This problem will affect customers with tape volumes written in
the IBM LTO format (device type 20).

IBM Spectrum Protect Versions Affected:
Cross platform server upgrade from V5.5.7 to V7.1.x

Initial Impact:
Medium

Additional Keywords:
migration extract extractdb insert cross-platform

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All IBM Spectrum Protect server users of IBM LTO tape        *
* format.                                                      *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Apply fixing level when available. This problem is currently *
* projected to be fixed in levels 7.1.14, 8.1.12.200, and      *
* 8.1.13.                                                      *
* Note that this is subject to change at the discretion of     *
* IBM.                                                         *
****************************************************************

    



Problem conclusion


    

  • This problem was fixed.
Affected platforms for reported release:  AIX, HP-UX, Linux,
Solaris, and Windows.
Platforms fixed:  AIX, HP-UX, Linux, Solaris, and Windows.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT36947
    • 

  • Reported component name
    TSM SERVER
    • 

  • Reported component ID
    5698ISMSV
    • 

  • Reported release
    71L
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-05-18
    • 

  • Closed date
    2021-06-04
    • 

  • Last modified date
    2021-06-04
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TSM SERVER
    • 

  • Fixed component ID
    5698ISMSV
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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