IJ32573: ATTACHMENTS NOT RETURNED FOR OSLCSRDETAIL OBJECT STRUCTURE

APAR status

• Closed as program error.

Error description

• Problem:
  
  When querying the OSLCSRDETAIL object structure the attachments
  don't show for the ticket in the JSON response,  when
  attachments exist.
  
  
  Steps to reproduce:
  
  
  1.  Log in to Maximo and create an SR
  2.  Attach an image to the SR
  3.  Attempt to access the SR via the browser or rest client
  
  
  e.g
  http:/localhost:9080/maximo/oslc/os/oslcsrdetail/_U1IvMTAwMQ--
  
  Result:
  
  The attachments do not show in the JSON response for the SR
  unless lean=1 is added to the URL.   This is causing attachments
  not to show up in Maximo Anywhere.
  
  
  Expected Results:
  
  
  The attachments show in the JSON response similar to the other
  object structures.
  
  Environment:
  
  Maximo 7.6.1.2
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users with Anywhere                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When querying the OSLCSRDETAIL object structure the          *
  * attachments                                                  *
  * don't show for the ticket in the JSON response, when         *
  * attachments exist.                                           *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels