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PH36528: USER TRYING TO OPEN HELP GETS BLANK SCREEN. NEW URL LINK DOES NOT WORK HTTPS://WWW.IBM.COM/DOCS/EN.

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APAR status

  • Closed as program error.

Error description

  • USER TRYING TO OPEN HELP GETS BLANK SCREEN

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Controller 10.4.2 FP1 or later release *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH36528
    • 

  • Reported component name
    COG CONTROLLER
    • 

  • Reported component ID
    5724W24CO
    • 

  • Reported release
    A30
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-04-21
    • 

  • Closed date
    2022-05-16
    • 

  • Last modified date
    2022-05-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG CONTROLLER
    • 

  • Fixed component ID
    5724W24CO
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9S6B","label":"Cognos Controller"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.3"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 May 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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