IBM Support

Selecting query drop down menu causes the application to crash

Troubleshooting


Problem

In IBM Maximo Health, IBM Maximo Predict, or IBM Maximo Health and Predict - Utilities, when you select the query drop down menu, the application crashes. 

Resolving The Problem

Complete the following steps: 
  1. Right-click and and then click Inspect for the query drop down menu element.
  2. Open the Network tab.
  3. Filter by 'apimeta,' reload the page, and record the response for the following API call: https://*fixed URL root*/maximo/oslc/apimeta/mxapiasset?lean=1&relativeuri=1&internalvalues=1
  4. In the errors that appear on screen, search by priority or the keyword causing the issue and find the query names.
  5. From the navigation menu, click Application administration and open the Object structures application.
  6. Open the MXAPIASSET object structure.
  7. In the More Actions menu, click Query Definition.
  8. Filter by the query name from step 4, update the titles, and then save the object structure.

Document Location

Worldwide

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Document Information

Modified date:
19 May 2021

UID

ibm16453399