Direct links to fixes
IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
workflow.2102.delta.repository
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
APAR status
Closed as program error.
Error description
After you upgrade IBM Case Manager interim fix 006 or later, and you have external data service (EDS) configured on your solution, you receive a FNRPA0490E error when you try to save a work item. The error message is: A value for the <property_name> property does not exist and an external data service has specified that a value is required. A similar error is logged in the application server logs: [20-4-21 8:17:14:334 CEST] 000008be SystemOut O CIWEB.ICMAPIPlugin Error: [<user_name> @ <client_ip_addr>] [REQUEST 878] com.ibm.ecm.extension.icm.services.impl.StepElementService.execu te() com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0490E A value for the <property_name> property does not exist and an external data service has specified that a value is required. at com.ibm.casemgmt.api.exception.CaseMgmtException.createException (CaseMgmtException.java:94) at com.ibm.casemgmt.api.exception.CaseMgmtException.access$1500(Cas eMgmtException.java:62) at com.ibm.casemgmt.api.exception.CaseMgmtException$ClassBridgeImpl .createException(CaseMgmtException.java:442) at com.ibm.casemgmt.intgimpl.externdata.ExternalProperty.createInva lidException(ExternalProperty.java:779) at com.ibm.casemgmt.intgimpl.externdata.ExternalProperty.validateVa lue(ExternalProperty.java:750) at com.ibm.casemgmt.api.properties.CaseMgmtProperties.finalValidate AndMergeExternalPropertiesHelper(CaseMgmtProperties.java:47 3) at com.ibm.casemgmt.api.properties.CaseMgmtProperties.finalValidate AndMergeExternalPropertiesExistingInstance(CaseMgmtProperti es.java:451) at com.ibm.casemgmt.api.properties.CaseMgmtProperties$InstanceBridg eImpl.finalValidateAndMergeExternalPropertiesExistingInstan ce(CaseMgmtProperties.java:151) at com.ibm.casemgmt.api.Case.saveHelper(Case.java:1646) at com.ibm.casemgmt.api.Case.save(Case.java:1488) at com.ibm.ecm.extension.icm.services.impl.StepElementService.updat eBusinessObjects(StepElementService.java:380) at com.ibm.ecm.extension.icm.services.impl.StepElementService.onExe cute(StepElementService.java:236) at com.ibm.ecm.extension.icm.services.ICMBaseService.execute(ICMBas eService.java:147) at com.ibm.ecm.util.PluginUtil.invokeService(PluginUtil.java:1286) at com.ibm.ecm.struts.actions.PluginAction.executeBaseAction(Plugin Action.java:139) at com.ibm.ecm.struts.actions.BaseActionHandlerImpl.executeAction(B aseActionHandlerImpl.java:472) at com.ibm.ecm.struts.actions.BaseAction.execute(BaseAction.java:10 1) at com.ibm.ecm.jaxrs.Actions.loadAndExecuteAction(Actions.java:653) at com.ibm.ecm.jaxrs.Actions.handleAction(Actions.java:111) at com.ibm.ecm.jaxrs.Actions.handlePostActions(Actions.java:148) PRODUCTS AFFECTED IBM Business Automation Workflow IBM Case Manager
Local fix
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures you don't receive FNRPA0490E when you save a work item after you upgrade.
Temporary fix
Comments
APAR Information
APAR number
PJ46525
Reported component name
CASE MGR CLIENT
Reported component ID
5725A1501
Reported release
533
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-13
Closed date
2021-06-02
Last modified date
2021-06-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CASE MGR CLIENT
Fixed component ID
5725A1501
Applicable component levels
Document Information
Modified date:
12 September 2023