IBM Support

JR63588: THE NESTED CLIENT-SIDE HUMAN SERVICE STAY-ON-PAGE EVENT DOESN'T STAY ON THE CURRENT COACH

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • When a nested client-side human service flow leaves a coach,
    returns to the parent client-side human service, enters the
    nested client-side human service again, and loads the same coach
     without loading any other coaches first, a stay-on-page event
    in the nested service behaves as though the coach was not
    loaded. It goes to the previous coach loaded in the parent
    service. If there isn't a previous coach, the nested service
    ends and the parent service continues.
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

  • To prevent the nested service from ending, reroute the flow in
    the service diagram so there is a connection directly back to
    the previous coach instead of flowing to a stay-on-page event.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the
    stay-on-page event returns to the correct coach.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR63588

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-22

  • Closed date

    2021-04-30

  • Last modified date

    2021-04-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]

Document Information

Modified date:
21 June 2021