IBM Support

IT36355: USERS WITH THE ROLE OF "MONITOR" ARE PROMPTED TO ADD STORAGE DEVICES, DESPITE THEIR ROLE'S PERMISSIONS NOT ALLOWING IT

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APAR status

  • Closed as program error.

Error description

  • Storage Insights users with the "monitor" role are prompted to
    add devices when navigating to the Operations dashboard view.
    The "getting started" routine in Storage Insights should not be
    run when a user with the "monitor" role logs into Storage
    Insights, as their role doesn't actually permit them to add
    devices.
    
    The result of this is an attempt to add a storage
    device, which never completes and never actually presents any
    failure that's visible in the GUI - the task appears to hang
    and never indicates progress, completion, or
    error.
    ____________________________________________________
    The defect is against component:
    5608TPCSI
    
    Server/Manager build/release:
    5.4.1
    
    Problem as described by customer:
    Unable to add storage systems to Storage Insights
    
    Initial customer impact (low/med/high):
    med
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users with "Monitor" user role          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Storage Insights users with the "Monitor" role are prompted  *
    * to add devices when navigating to the Operations dashboard   *
    * view.                                                        *
    *                                                              *
    * The "Getting Started" routine in Storage Insights should not *
    *                                                              *
    * be run when a user with the "Monitor" role logs into Storage *
    * Insights, as their role does not permit them to add devices. *
    *                                                              *
    * The result of this is an attempt to add a storage device,    *
    * which never completes and never actually presents any        *
    * failure that's visible in the GUI.  The Add Device task      *
    * appears to hang and never indicates progress, completion,    *
    * or error.                                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q21   [ 54X-IBM-SI ]
    
    ( release target 2Q 2021 / June )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36355

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    541

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-25

  • Closed date

    2021-04-09

  • Last modified date

    2021-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"541"}]

Document Information

Modified date:
08 February 2022