Troubleshooting
Problem
All data fails to send outbound starting at specific date and time.
Fail statuses from that date/time for all ftp communication session logs.
Symptom
In the interchange browser there are files with status "Interchange Queued".
After setting them on hold they change to status "Interchange Ready to Send".
After doing a resend the status goes back to "Interchange Queued".
Also any data imported such as an ASN all go to status "Interchange Queued".
Auto Send Session 44280.445104 for Mailbox Sterling ended with status: FAILED
Auto Send CommMgr: Error connecting to gateway. Mailbox retcode = 1000
AtmReadStream returned 0 in communication session log; Fail status for communication session log.
After setting them on hold they change to status "Interchange Ready to Send".
After doing a resend the status goes back to "Interchange Queued".
Also any data imported such as an ASN all go to status "Interchange Queued".
Auto Send Session 44280.445104 for Mailbox Sterling ended with status: FAILED
Auto Send CommMgr: Error connecting to gateway. Mailbox retcode = 1000
AtmReadStream returned 0 in communication session log; Fail status for communication session log.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Historical Number
TS005295326
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Document Information
Modified date:
30 March 2021
UID
ibm16437459