IT36277: BACKUP CATALOG DB FAILED 10.1.7 CTGGA0848,COPYING FILE /DATA/LUCENE/LUCIDX/_1O2T_1.DEL FAILED. REASON: SUDO:

APAR status

• Closed as program error.

Error description

• Starting with IBM Spectrum Protect Plus version 10.1.7, the
  CATALOG BACKUP DB can fail with:
  
  INFO,<timestamp> CET,2,CTGGA2168,Done protection of Certificate
  catalog. Duration: 319ms Result:Failed. 127 : bash: rsync:
  command not found
  rsync: connection unexpectedly closed (0 bytes received so far)
  [sender]
  rsync error: remote command not found (code 127) at io.c(226)
  [sender=3.1.2]
  ERROR,<timestamp> CET,2,CTGGA0848,Copying file
  /data/lucene/lucidx/_1o2t_1.del failed. Reason: sudo: rsync:
  command not found
  rsync: connection unexpectedly closed (0 bytes received so far)
  [sender]
  rsync error: error in rsync protocol data stream (code 12) at
  io.c(226) [sender=3.1.2]
  ....
  ERROR,<timestamp> CET,2,CTGGA0825,One or more catalog tasks
  failed.
  ....
  ERROR,<timestamp> CET,2,,Encountered an error executing step
  basicStep1 in job basicOneStepJob
  ....
  
  This will happen when the 'rsync' package is not installed on
  the vSnap system used to store the IBM Spectrum Protect Plus
  host database backup images.
  This requirement is not explicitly documented because it should
  be included in the vSnap install package.
  It is missing in versions 10.1.7.x
  
  
  | MDVREGR 10.1.6.0-TIV_5737SPLUS |
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.7
  
  Initial Impact: Medium
  
  Additional Keywords: SPP, SPPlus, CATALOg, rsync, lucene
  

Local fix

• Check if the component rsync has been installed on VSNAP.
       rpm -qa rsync
  If it is not present, install it using:
       sudo yum install rsync
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.7.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.8. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• The rsync package is included as part of the vSnap installer. If
  rsync is not already present on the system, it will be installed
  as part of the vSnap install/update process.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels