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The web request failed, 403 Forbidden error message when user is trying to edit a report or run the report from Cognos Analytics

Troubleshooting


Problem

Edit report or Run the report or Create Schedule the report, it shows "The web request failed, 403 Forbidden error"

Symptom

There is no issue within Cognos gateway URL or dispatcher URL from the server.
It is only showing the issue Customer's application site.
3

Cause

This is an issue with web applicaiton security policy as blocking the Cognos URL request.

Resolving The Problem

Please check with application server security team to allow all response HTTP headers request from Cognos.

https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers

Related Information

Document Location

Worldwide

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Document Information

Modified date:
10 March 2021

UID

ibm16428865