IT35743: AN EXCEPTION OCCURRED DURING TARGET VOLUME MAPPING. CANNOT FIND A SUITABLE VSNAP WITH ENOUGH SPACE FOR THE VM (XXXXXXXX)

APAR status

• Closed as program error.

Error description

• By default, the Independent disks are excluded from backups via
  the following message in the JobLog:
  "CTGGA0537 Removing Independent disk Hard disk X
  from backup"
  
  When disks are excluded for a VMWare VM, these excluded
  disks are still included during the check for free space on
  vSnap.
  Error message similar to the following will be seen in the
  JobLog:
  
  CTGGA2648,Volume not found on Storage 2101.volume.104
  reason xxxxxxxx.
  CTGGA2364,An exception occurred during target
  volume mapping. Cannot find a suitable vSnap with
  enough space for the VM (xxxxxxxx)
  
  Affected VMs will not back up if thesize of excluded disks
  surpasses free space on vSnap.
  
  |MDVPARTL 10.1.7 5737SPLUS | IT34361
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.7
  
  Initial
  Impact: Medium
  
  Additional Keywords: SPP, SPPlus, TS004817383
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.7.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.8. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• The vSnap free space check was fixed so independent and RDM
  disks are excluded from the calculation of free space.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels