A fix is available
APAR status
Closed as program error.
Error description
PROBE ERRORS ? BTADS0113E Error encountered while processing a probe job. com.ibm.tpc.discovery.interfaces.DiscoveryException: com.ibm.tpc.common.api.TPCException: ? BTAFM0722E Error occurred while processing information for port ***/***. ? 2020-09-21 12:07:31.152 ? BTADS0102E The probe with the run ID 381859 completed with errors [BrocadeSwitchPostProcess-*.*.*.*] [BrocadeRESTParseAndPersist.processPortMap] [ERROR] Exception processing and persisting port information for: ***/*** java.lang.NullPointerException at com.ibm.tpc.fabric.collection .BrocadeRESTParseAndPersist.processPortMap(BrocadeRESTParseAndPe rsist.java:775) at com.ibm.tpc.fabric.collection.BrocadeRESTPar seAndPersist.persistFullProbe(BrocadeRESTParseAndPersist.java:35 2) TRACE ERRORS 2020-09-21 12:07:31.136+0200 [BrocadeSwitchPostProcess-*.*.*.*] [BrocadeRESTParseAndPersist.processPortMap] [ERROR] Exception processing and persisting port information for: ***/***java.lang.NullPointerException at com.ibm.tpc.fabric.col lection.BrocadeRESTParseAndPersist.processPortMap(BrocadeRESTPar seAndPersist.java:775) at com.ibm.tpc.fabric.collection.Brocade RESTParseAndPersist.persistFullProbe(BrocadeRESTParseAndPersist. java:352) 2020-09-21 12:07:31.136+0200 [BrocadeSwitchPostProcess-*.*.*.*] [Brocade_Switch_PostProcess.parse] [ERROR] Exception while persisting switch! 2020-09-21 12:07:31.136+0200 [BrocadeSwitchPostProcess-*.*.*.*] [Brocade_Switch_PostProcess.process] [ERROR] Encountered error while parsing output file. com.ibm.tpc.discovery.interfaces.DiscoveryException: com.ibm.tpc.common.api.TPCException: BTAFM0722E Error occurred while processing information for port ***/***. com.ibm.tpc.discovery.interfaces.DiscoveryException: com.ibm.tpc.discovery.interfaces.DiscoveryException: com.ibm.tpc.common.api.TPCException: BTAFM0722E Error occurred while processing information for port ***.***. at com.ibm.tpc.d isk.discovery.Brocade_Switch_PostProcess.parse(Brocade_Switch_Po stProcess.java:253) at com.ibm.tpc.disk.discovery.Brocade_Switc h_PostProcess.process(Brocade_Switch_PostProcess.java:408) Cause d by: com.ibm.tpc.discovery.interfaces.DiscoveryException: com.ibm.tpc.common.api.TPCException: BTAFM0722E Error occurred while processing information for port ***.*** at com.ibm.tpc.di sk.discovery.Brocade_Switch_PostProcess.parse(Brocade_Switch_Pos tProcess.java:237) 2020-09-21 12:07:31.136+0200 [BrocadeSwitchPostProcess-*.*.*.*] [Brocade_Switch_PostProcess.process] [LOG] BTADS0113E Error encountered while processing a probe job. com.ibm.tpc.discovery.interfaces.DiscoveryException: com.ibm.tpc.common.api.TPCException: BTAFM0722E Error occurred while processing information for port ***/***. DB2 Version used for Server:DB2 v11.1.4041.600 The defect is against component: Server/Manager build/release (TPC):5.4.0.0 Agent build/release (TPC):Build ?20200805-1701? Server/Manager (OS): Windows 2016 Agent(OS): Brocade 8.2.1.c Problem as described by customer: Unable to start a probe / performance monitor for two Brocade DCX 8510-8 switches in SC.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control users monitoring Brocade switches if * * zones are not configured properly * **************************************************************** * PROBLEM DESCRIPTION: * * Spectrum Control users may be unable to start * * a probe or performance monitor for Brocade * * DCX 8510-8 switches. * * * * There is an NullPointer exception while processing * * the output of a Brocade REST API probe. * * * * This issue was raised while persisting port * * information. And may be triggered if the port name * * is either too long (34 characters) or contains an * * invalid character. * * * * The errors appear consistent in the order of * * PROBE > Error while process information for * * PORT > java.lang.NullPointerException * * And due to this exception, the probes for Brocade * * switch fail. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Spectrum Control 5.4.2 [ 5.4.3-IBM-SC ] ( release target 2Q 2021 / May ) http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT35347
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
540
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-12-22
Closed date
2021-02-25
Last modified date
2021-02-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"540"}]
Document Information
Modified date:
25 June 2022