IBM Support

IBM Z Distribution for Zowe

Product Support Details for IBM Z Distribution for Zowe

Product List

Supported Language

English

Additional Information

IBM Support will only accept support tickets from customers with valid IBM Subscription and Support (S&S) entitlement for issues related to the Zowe PID (5698-ZWE or 5698-ZWG). The only valid S&S entitlement scenarios are as follows:

1) Customers with S&S entitlement for an approved principal program that has formally identified the Zowe PID as a supporting program. Please refer to IBM product licenses and announcement letters. Zowe issues should be reported to the respective IBM products.

2) Customers who have purchased optional S&S for the Zowe PID.  Contractually, per all legally-binding verbiage (e.g. Announcement Letter 220-014 and Announcement Letter 222-090),
 z/OS code:
 
  • API Mediation Layer
  • App Framework
  • ZSS - Zowe Secure Services
  • App Framework apps – Zowe Desktop
  • USS/MVS/JES Explorers
  • TN3270/VT Terminals
  • File Editor
  • Explorer REST APIs  
  • Node.js SDK for z/OS V14.x (except V14.7.2), V16, and future versions supported by the open community.  See zowe.org for System Requirements
Client code:
  • Zowe Explorer
  • Zowe “core” CLI that uses z/OSMF REST APIs and SSH.  Zowe core CLI functionality is included in @zowe/cli package at zowe.org
  • Open Source Secure Credential Store (plug-in) where supported by the Zowe community
Note : Support for various other Zowe components may be added over time and documented here.

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Document Information

Modified date:
30 March 2023

Document Number

ibm16416751