Product Support Details for IBM Z Distribution for Zowe
Product List
Supported Language
English
Account and Billing Inquiries
IBM Z Distribution for Zowe is zero-cost software.
- When an IBM product uses Zowe as a prerequisite and IBM Subscription and Support (S&S) has been purchased, the S&S for the Zowe components required by the product is included.
- When IBM Z Distribution for Zowe is used by a client or ISV independent of an IBM product, Zowe can be supported by IBM Support, worldwide, for a fee.
Additional Information
IBM Support will only accept support tickets from customers with valid IBM Subscription and Support (S&S) entitlement for issues related to the Zowe PID (5698-ZWE or 5698-ZWG). The only valid S&S entitlement scenarios are as follows:
1) Customers with S&S entitlement for an approved principal program that has formally identified the Zowe PID as a supporting program. Please refer to IBM product licenses and announcement letters. Zowe issues should be reported to the respective IBM products.
z/OS code:
- API Mediation Layer
- App Framework
- ZSS - Zowe Secure Services
- App Framework apps – Zowe Desktop
- USS/MVS/JES Explorers
- TN3270/VT Terminals
- File Editor
- Explorer REST APIs
- Node.js SDK for z/OS V14.x (except V14.7.2), V16, and future versions supported by the open community. See zowe.org for System Requirements
- Zowe Explorer
- Zowe “core” CLI that uses z/OSMF REST APIs and SSH. Zowe core CLI functionality is included in @zowe/cli package at zowe.org
- Open Source Secure Credential Store (plug-in) where supported by the Zowe community
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Document Information
Modified date:
30 March 2023
Document Number
ibm16416751