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IBM Netcool Operations Support Newsletter Q1 2021

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Abstract

Welcome to the Netcool Operations Support Newsletter, one stop shop for everything Netcool

Content

Table of contents

Hot Off the Press
Network Operations Insight 1.6.3
Installation guides:
Hello from me (Veer)and Sarah Cogley. We are your community leaders,we are so excited to work with you to build our community. We want this to become the definitive environment for you to connect with other IBM AIOps, Management, Monitoring users, share best practices, access information and webinars, and ask for advice.

First, let me share our IBM Community manifesto: “We are not here to talk at you, our customers. We are here to help you talk to each other, and to us.”

I share this because I want you to know we are serious about fostering authentic community. It is a community for community. You have our commitment this is a safe space to connect with other users and share your knowledge and ideas.

What will you find in this new AIOps & Management community?

Please click on each group below to subscribe, as we are launching our discussions under these four topic groups.

Events

Community events to connect with other customers and experts, including webinars and industry conferences.
 

Blogs

We want our members to blog. We want to give you the opportunity to share your expertise and thought leadership. Learn more about becoming an IBM Community blogger here.
 

Resources

Top resources to help you succeed. This will include code samples, smart papers, tutorials and more.
 

Tip of the Week

What is “Tip of the week”you ask? This added benefit allows community members to stay up-to-date with the latest and greatest insights and training from experts.
End of Product Support Notification
To maintain full product support, IBM recommends upgrading to more recent releases of specific Netcool product versions as soon as possible 

Remember: You can stay up to date with the latest Notifications of APARs/Fix Packs/Security Bulletins by subscribing below:

https://www-945.ibm.com/systems/support/myview/subscription/css.wss

Latest Supported Netcool Operations Insight Products Fix Packs and Interim Fixes
Product Fix Pack or Interim Fix Pack Download Link
NOI 1.6.2  NOI 1.6.2 (On Premise) https://www.ibm.com/support/pages/node/6243778
NOI 1.6.2 NOI 1.6.2 on Red Hat Openshift https://www.ibm.com/support/pages/node/6243794
NOI 1.6.3 NOI 1.6.3 (On Premise) https://www.ibm.com/support/pages/node/6377820
NOI 1.6.3 NOI 1.6.3 on Red Hat Openshift https://www.ibm.com/support/pages/node/6377824
Omnibus 8.1
Omnibus 8.1 Fix Pack 24
https://www.ibm.com/support/pages/node/6322641

ITNCM 6.4.2

ITNCM 6.4.2 Fix Pack 11

ITNCM Drivers 21 has been officially released.

https://www.ibm.com/support/pages/node/6221254

ITNCM Drivers 21 release notes

WebGui 8.1

WebGUI FP22

https://www.ibm.com/support/pages/tivoli-netcoolomnibusgui-810-fix-pack-22-810-tiv-ncomnibusgui-fp0022

WebGUI 8.1 WebGUI FP17 IF 1
Impact 7.1
Impact 7.1 Fix Pack 21
Impact 7.1 Impact 7.1 FP 19 IF 7 https://www.ibm.com/support/fixcentral/swg/selectFixes?product=ibm%2FTivoli%2FTivoli+Netcool+Impact&fixids=7.1.0.19-TIV-NCI-IF0007&source=SAR&function=fixId&parent=ibm/Tivoli

TBSM 6.2

TBSM 6.2 Fix Pack 3

https://www.ibm.com/support/pages/node/6324197

TBSM 6.2
TBSM 6.2.0.2 IF 1 https://ibm.co/33jXxsq

ITNM 4.2

ITNM 4.2.0 Fix pack 10

https://ibm.co/31ctPDg

Jazz SM 1.1.3

JazzSM FP010

https://www.ibm.com/support/pages/node/6420385

JazzSM FP008

JazzSM FP008 Interim Fix 1 

https://www.ibm.com/support/pages/ibm-jazz-service-management-jazzsm-v113-fixpack8-113-tiv-jazzsm-multi-fp008

JazzSM FP008 Interim Fix 1

JazzSM

JazzSM-TCR IF0002

JazzSM-DASH-CP 0001

1.1.3.0-Tivoli-JazzSM-TCR-multi-IF0002

1.1.3.6-TIV-JazzSM-DASH-Cumulative-Patch0001

Log Analysis 

Log Analysis Fix pack 3 

1. We have released version 1.3.6: 
a) For current LA users it will be in the form of a fixpack:

1.3.6-TIV-IOALA-FP000_x86_64 - for x-series
1.3.6-TIV-IOALA-FP000_ppc64le - for p-series
1.3.6-TIV-IOALA-FP000_s390x - for z-series

Please use the following technote for migration guidelines:
https://www.ibm.com/support/pages/node/1135125
 
b) For new NOI 1.6..0.x users, the part number to download is as follows: CJ5N3EN
c) For new standalone LA users, the part number to download is as follows: CJ1NIEN
 
2. To see all the available insight packs for LA, please access the following URL:
https://developer.ibm.com/itom/resources/category/insight-packs/
Predictive Insights Predictive Insights
We have released a few new mediation packs:
 
Nagios XI V1.4.0 
Zabbix V1.2.0 
 
To see all the available mediation packs for PI, please access the following URL:
https://developer.ibm.com/itom/resources/category/mediation-packs/

Latest YouTube Videos

Product Youtube Link
AIOps Watson AIOps Demo
AIOps SWAT explains: Watson AIOps - Event Manager
AIOps SWAT explains: Watson AIOps AI Manager, Installation
AIOps SWAT explains: Watson AIOps - Event Manager, Installation in less then 1 hour
AIOps
Technical Articles
 
PI/LA
RFEs
Details of how to raise a product enhancement or change request for a feature via the RFE Portal.
For a description of the Triage process, please see:
https://www.ibm.com/support/pages/tivoli-request-enhancement-rfe-process

Impact 7.1

RFE 40578: Add option to set a flag in Omnibus AFTER an event is read and BEFORE it is sent for processing

RFE 146208: "Optimize List" button of OMNIbusEventReader must follow policies included by a "Load" statement

Please vote on any active RFEs, the more votes the better!

Link to dWanswers (ask a question):

https://developer.ibm.com/answers/questions/ask/

List of of other useful tags used on the DWAnswers forum for ITSM 

Cognitive Support Platform for Support Information

If you are experiencing problems and need to Report Problems with Cognitive Support Platform Portal
Then you can access the new Cognitive Support Platform portal at www.ibm.com/mysupport
Once you sign in, you can click on Provide Feedback or email mysphelp@us.ibm.com

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Tags:  support;noi;fixpacks;cp7;... ibm-blog tags: netcool;operations;update...

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Document Information

Modified date:
15 April 2021

UID

ibm16416651