IT31770: CTGGA0891 - FILE RESTORE FAILED DUE TO NON-ASCII CHARACTER IN THE FILE NAME

APAR status

• Closed as program error.

Error description

• On demand restore job at Spectrum Protect Plus is failing due to
  an invalid character found in the request target.
  The file to be restored contain typical Spanish character 'Ñ'
  and the onDemandRestoreFile job failed with following messages
  at the joblog:
  DETAIL,CTGGA0891,REST API error. URI
  (http://localhost:8082/api/hypervisor/0/vm/13e8eccb9642d456bc0e3
  49c2dda19a4/copy/2101.snapshot.821?searchfilter=[%7B%22property%
  22:%22parentPk%22
  
  %22op%22:%22=%22%22value%22:%2341e4eccb4261d964bc0e215c2dda39a4%
  22%7D %7B%22property%22:%22name%22 %22op%22:%22=%22
  %22value%22:%22IBM-XXX.zip%22%7D
  %7B%22property%22:%22location%22
         %22op%22:%22=%22%22value%22:%22/root/TEST-FILES%22%7D
  %7B%22property%22:%22catalogProvider%22 %22op%22:%22=%22
  %22value%22:%22filecatalog%22%7D]&sort=[%7B%22property%22:%22nam
  e%22
         %22direction%22:%22ASC%22%7D]&from=recovery) Code
  400xception (HttpClientErrorException) reports: (400 null)
  DETAIL,CTGGA2185,Load inventory data: Failed (0 objects)
  SUMMARY,CTGGA1536,Restored 0 of 1 files.
  .
  At the VIRGO log following can be seen:
  Error parsing HTTP request header
  Note: further occurrences of HTTP header parsing errors will be
  logged at DEBUG level. java.lang.IllegalArgumentException:
        Invalid character found in the request target. The valid
  characters are defined in RFC 7230 and RFC 3986
    at
  org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http
  11InputBuffer.java:472)
    at
  org.apache.coyote.http11.Http11Processor.service(Http11Processor
  .java:683)
    at
  org.apache.coyote.AbstractProcessorLight.process(AbstractProcess
  orLight.java:66)
    at
  org.apache.coyote.AbstractProtocol$ConnectionHandler.process(Abs
  tractProtocol.java:868)
    at
  org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(Nio
  Endpoint.java:1455)
    at
  org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcess
  orBase.java:49)
    at
  java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
  utor.java:1149)
    at
  java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
  cutor.java:624)
    at
  org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(T
  askThread.java:61)
    at java.lang.Thread.run(Thread.java:748)
  
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Initial Impact: Medium
  
  Additional Keywords: SPP, SPPLUS, TS003242413, ASCII
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.5                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This problem is currently projected to be fixed in IBM       *
  * Spectrum Protect Plus level 10.1.5 patch 1 and 10.1.6. Note  *
  * that this is subject to change at the discretion of IBM      *
  ****************************************************************
  

Problem conclusion

• The HTTP GET request for the storage copies of the file version
  was not encoded correctly. Fixed the encoding.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels