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IT32444: MISLEADING ERROR MESSAGE WHEN SAME VM IS BEING BACKEDUP IN TWO DIFFERENT SLAS

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APAR status

  • Closed as program error.

Error description

  • When a VM is being backed up by two SLA at the same time the
    user will see an error similar to:
    The job <job name> failed because one or more jobs are currently
    backing up the virtual machines
    This error is misleading because the job will not be failed,
    only the VM will be skipped.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.5                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.5.2218 and 10.1.6. Note that this is subject to change  *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • Changed error messages to warnings and changed wording to
    reflect actual functionality of multiple VMs being backed up by
    different jobs at the same time.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32444

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-03

  • Closed date

    2020-07-01

  • Last modified date

    2020-07-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024