APAR status
Closed as program error.
Error description
IBM Spectrum Protect Plus maintenance fails to cleanup jobs. The error message seen in the maintenance job refers to a null pointer as seen below: joblog: ERROR,...,,Failed to cleanup the job : name(vmware_<SLA>) reason(null). log.log (Virgo Log): ERROR asyncTaskExecutor-664 c.c.e.s.p.application.cal. maintenance.MaintenanceChunkExecutor 1583347128052 Failed to cleanup the job : name(<SLA>) reason(null). INFO asyncTaskExecutor-664 c.c.e.s.p.application.cal. maintenance.MaintenanceChunkExecutor 1583347128052 Failed to cleanup the job : name(<SLA>) reason(null). java.lang.NullPointerException: null at com.syncsort.dp.xsb.serviceprovider.protection. common.ProtectionCleanupImpl.getStorageSnapshot IBM Spectrum Protect Plus Versions Affected: 10.1.5 P1 Initial Impact: Low Additional Keywords: TS003426114 MAINTENANCE NULL PTR
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.5 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.5.2199 and 10.1.6. Note that this is subject to change * * at the discretion of IBM. * ****************************************************************
Problem conclusion
Certain data conditions may cause the maintenance job to incorrectly report a failure to cleanup a job when job is checking for snapshot relationships is working correctly. This problem has been corrected with a code change.
Temporary fix
Comments
APAR Information
APAR number
IT32251
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-03-20
Closed date
2020-03-30
Last modified date
2020-03-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024