IT35785: RESTORE OPERATIONS OF MICROSOFT 365 MAILBOX OBJECTS MIGHT CREATEDUPLICATE OBJECTS

APAR status

• Closed as program error.

Error description

• During restore operations of mailbox objects with IBM Spectrum
  Protect Plus for cloud management systems (Microsoft 365), if a
  restore is performed more than once on the same mailbox some
  objects that were previously restored may be restored again.
  When this occurs the mailbox item will be duplicated.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.7                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.8. Note that this is subject to change at the           *
  * discretion of IBM                                            *
  ****************************************************************
  

Problem conclusion

• This problem has been fixed so that, the agent shouldn't create
  duplicate messages when restoring the same mailbox more than
  once.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels