Direct links to fixes
IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 5 for AIX
IBM Case Manager V5.3.3 Interim Fix 5 for Linux
IBM Case Manager V5.3.3 Interim Fix 5 for Windows
IBM Case Manager V5.3.3 Interim Fix 5 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 4 for AIX
IBM Case Manager V5.3.3 Interim Fix 4 for Linux
IBM Case Manager V5.3.3 Interim Fix 4 for Windows
IBM Case Manager V5.3.3 Interim Fix 4 for Linux for Z
workflow.19003.delta.repository
IBM Case Manager V5.3.3 Interim Fix 6 for AIX
IBM Case Manager V5.3.3 Interim Fix 6 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 6 for Windows
IBM Case Manager V5.3.3 Interim Fix 6 for Linux
IBM Case Manager V5.3.3 Interim Fix 7 for AIX
IBM Case Manager V5.3.3 Interim Fix 7 for Linux
IBM Case Manager V5.3.3 Interim Fix 7 for Windows
IBM Case Manager V5.3.3 Interim Fix 7 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 8 for AIX
IBM Case Manager V5.3.3 Interim Fix 8 for Linux
IBM Case Manager V5.3.3 Interim Fix 8 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
APAR status
Closed as program error.
Error description
After you enable the Case Health feature after upgrading to IBM Case Manager 5.3.2 or a later release, the logs fill up with "Index name ICM_CaseFolder_EventType is not valid for the query" errors: 2019-03-13T12:06:18.366 A3F1763C HDLR FNRCE0000E - ERROR Failed to get work items count for event type 172[FNRPE2131090016E]Index name ICM_CaseFolder_EventType is not valid for the query PRODUCTS AFFECTED IBM Case Manager IBM Business Automation Workflow
Local fix
Perform one of the following steps: A) Disable the sweep. Case health updates will be lost. B) Drop the indexes on the other event logs and re-create them so that they are consistent across the solution.
Problem summary
No additional information is available. PRODUCTS AFFECTED IBM Case Manager IBM Business Automation Workflow
Problem conclusion
A fix that ensures Case Health correctly functions when multiple case types with different index names in the same solution are configured will be included in a future release of Case Manager V5.3.3 and Business Automation Workflow.
Temporary fix
Not applicable.
Comments
APAR Information
APAR number
PJ45708
Reported component name
CASE MGR CLIENT
Reported component ID
5725A1501
Reported release
533
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-03-15
Closed date
2019-08-07
Last modified date
2019-08-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CASE MGR CLIENT
Fixed component ID
5725A1501
Applicable component levels
Document Information
Modified date:
12 September 2023