IBM Support

LI81644: TASK EMAIL APPROVAL LINK DOES NOT GO TO TASK PAGE

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APAR status

  • Closed as program error.

Error description

  • When a consumer subscribes to a plan, which requires approval,
    an e-mail-notification is sent to the potential approvers. This
    e-mail contains a link, which does not work as expected.
    For example, let us assume that you as user "developer1234"
    gets the notification depicted below
    ------
    Hello developer1234,
    User developer5678 has requested approval to subscribe with the
    application app-1 to the Default plan for version 1.0.0 of the
     Test API product in the test catalog.
    You can open the request in your task list using this link:
    https://api-manager-endpoint/manager/org-name/manage/catalog/tes
    t/tasks/
    ------
    Actual result:
    ========
    When you click on the link, you are presented the login-screen
    to APIM UI
    However, after successful login, you only see the standard
    welcome screen
    You don't see any task list.
    If you want to go to the task list, you must know the
    provider-org, the catalog, the space, the menu ..
    Expected result:
    ============
    When you click on the link, you get directed the task list,
    immediately, after login, as implied by the text of
    notification mail shown above.
    

Local fix

Problem summary

  • A task email approval link would route you back to the home page
    rather than the line URL forcing you to log in and navigate to
    the desired page.
    

Problem conclusion

  • Fixed in 2018.4.1.15
    

Temporary fix

Comments

APAR Information

  • APAR number

    LI81644

  • Reported component name

    API CONNECT ENT

  • Reported component ID

    5725Z2201

  • Reported release

    18X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-30

  • Closed date

    2021-01-31

  • Last modified date

    2021-01-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    API CONNECT ENT

  • Fixed component ID

    5725Z2201

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]

Document Information

Modified date:
01 February 2021