LI81850: ISSUE IS WITH TEST CONNECTION BUTTON FOR SMTP SERVER.

APAR status

• Closed as program error.

Error description

• after configuring SMTP server in cloud manager UI, test email
  function doesn't work with AWS SMTP server.
  
  It throws below
  error
  =========
  2020-10-29T13:05:27.907Z bhendi:error
  [47b050ca538911eff0f41321e0e199f3] Error in POST
  post:/api/orgs/:org/mail-servers/test-connection
  (mail_server.js:testConnection)
   - status : 400
   - message:
  Error sending mail message using mail server named smtp (SMTP)
  with host email-smtp.us-east-1.amazonaws.com and port 587 (Mail
  command failed: 530 Authentication required).
   - stack : Error:
  Error sending mail message using mail server named smtp (SMTP)
  with host email-smtp.us-east-1.amazonaws.com and port 587 (Mail
  command failed: 530 Authentication required).
   at error
  (/app/node_modules/apic-util/src/util.js:828:11)
   at
  sendMessageUtility (/app/lib/emailNotificationType.js:181:15)
  
  at runMicrotasks (<anonymous>)
   at processTicksAndRejections
  (internal/process/task_queues.js:97:5)
   - errors : undefined:
  {"status":400,"message":["Error sending mail message using mail
  server named smtp (SMTP) with host
  email-smtp.us-east-1.amazonaws.com and port 587 (Mail command
  failed: 530 Authentication required)."]}
  ===========
  

Local fix

• 1. go to Resource -> Notice -> email server (that you want to
  try)
  2. type password again (even though it was filled with
  ********)
  3. test email
  
  This should work fine.
  

Problem summary

• <span style="background-color:rgb(255, 255, 255)">When user is
  configuring SMTP server in cloud manager UI, test email  </span>
  <span style="background-color:rgb(255, 255, 255)">function
  doesn't work with some server.  </span>
  

Problem conclusion

• This will be fixed in v2018.4.1.15
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  API CONNECT ENT

• Fixed component ID

  5725Z2201

Applicable component levels

• R18X PSY

     UP