IBM Support

Errors occur when asset data is exported

Troubleshooting


Problem

When you use the MHASSETInterface publish channel to export data from an IBM® Maximo® Manage enterprise system into IBM Maximo® Health or IBM Maximo® Predict, errors occur in the Message Tracking application and data is not exported.

Resolving The Problem

These errors can occur if your assets use meter groups, but meter group data is not exported.

For more information about exporting meter group data, see Exporting meter group data (https://www.ibm.com/support/pages/node/6409928).

For more information about deleting or reprocessing the errors, see the Maximo Manage online product documentation (https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.1.2/com.ibm.mif.doc/gp_intfrmwk/t_ctr_error_corrections.html)

Document Location

Worldwide

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Document Information

Modified date:
29 January 2021

UID

ibm16409924

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