IBM Support

When you delete Maximo Assist, the status does not update to indicate if the deletion is complete

Troubleshooting


Problem

When you delete the Maximo Assist application, after you click Delete Application, the component status can remain in the "deleting" phase for several hours.

Resolving The Problem

Check if the deletion is complete. Complete the following steps to delete the application manually if the deletion failed:
  1. Login in your Red Hat® OpenShift® console (for example, at https://console-openshift-console.apps.xxxx.os.fyre.ibm.com/dashboards).
  2. Click Administration, expand Custom Resource Definitions,  select AssistApp, and click to see the instance list. If the instance is in the list, the deletion is not complete. You can click the instance name to view the instance details, including status.
  3. On the instance detail page, click Action > Delete AssistApp to delete the instance manually.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000GoD8AAK","label":"Maximo Assist"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Document Information

Modified date:
29 January 2021

UID

ibm16408322