IBM Support

Even using same version of Planning Analytics for Excel, some user's cube viewer title and context dimension name are different.

Troubleshooting


Problem

Even using same version of Planning Analytics for Excel, some user observed different fonts are used in cube viewer title and context dimension name.

Resolving The Problem

Font setting need to reset by recreate "Office Connection" folder.
  1. Stop Excel.
  2. Navigate to "C:\Users\[User]\AppData\Local\Cognos".
  3. Rename "Office Connection" folder.
  4. Start Excel and connect to TM1 Data source.

Document Location

Worldwide

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Document Information

Modified date:
25 January 2021

UID

ibm16407808