IBM Support

IT35675: UI UPLOAD OF SSL CERTIFICATES FAILS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When the user performs the operation below:
    
    1. Click on "Manage SSL certificates" from the top right corner
    in
    the User menu.
    2. Select .crt file & upload both for HTTPS and LDAP.
    
    The above operation fails with an error: "A problem occurred
    while executing the requested operation. Could not process
    certificate. Please check the certificate is correct."
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.7.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * levels 10.1.7 ifix2 and 10.1.8. Note that this is subject to *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • This issue appeared during the uploading of SSL certificates
    because the user was required to have sudo privileges. With the
    code fix, the user is able to upload SSL certificates
    successfully without the need to access sudo privileges.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT35675

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A17

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-22

  • Closed date

    2021-02-09

  • Last modified date

    2021-02-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024