APAR status
Closed as program error.
Error description
Data collector agents do not sufficiently self-report health status to the Storage Insights service, which results in Storage Insights sending monitoring jobs (probes, performance monitors) to data collector agents that are installed on hosts which do not have sufficient disk space to receive/process the metadata that they receive during monitoring jobs. This results in degraded monitoring status and failed monitoring tasks. ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.1 Problem as described by customer: Data Collection jobs are degraded Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Storage Insights users with Data Collector on a host with * * insufficient space * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights Data Collector agents do not sufficiently * * self-report health status to the Storage Insights service, * * which results in Storage Insights sending monitoring jobs * * (probes, performance monitors) to the Data Collector agents * * that are installed on hosts which do not have sufficient * * disk * * space to receive/process the metadata that they receive * * during monitoring jobs. * * * * This results in degraded monitoring status and failed * * monitoring tasks. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q21 [ 5.4.1-IBM-SI-Patch ] IBM Storage Insights 2Q21 [ 54X-IBM-SI ] ( release target 2Q 2021 / June ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT35560
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
541
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-15
Closed date
2021-04-13
Last modified date
2021-04-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"541"}]
Document Information
Modified date:
08 February 2022