A fix is available
APAR status
Closed as program error.
Error description
After a successful installation of the IBM Spectrum Protect Operations Center as level 8.1.11 using the non default (11090) port, the login will not show up and instead the following error will be displayed on web page: WebLoging Message: https://<ipaddress>:<non_default_port>/oc Not Found The application or context root for this request has not been found: /oc The problem will occur only if a different port than the default one (port 11090) was defined in the bootstrap.properties file located in for Linux and AIX : installation_dir/ui/Liberty/usr/servers/guiServer for Windows : installation_dir\ui\Liberty\usr\servers\guiServer IBM Spectrum Protect versions affected: IBM Spectrum Operations Center v.8.1.11 on all supported platforms | MDVREGR 8.1.10-TIV_5608E01 | Initial Impact: Medium Additional Keywords: TSM "Spectrum Protect" #TS004590463 OC login fail " The application or context root for this request has not been found: /oc "
Local fix
On the IBM Spectrum Protect Operations Center machine, go to the following directory, where installation_dir represents the directory in which the Operations Center is installed: Linux/AIX ---> installation_dir/ui/Liberty/usr/servers/guiServer Windows ---> installation_dir\ui\Liberty\usr\servers\guiServer Open the server.xml and edit the virtual host definition to reflect the port entered at install time or set via the instructions documented here: https://www.ibm.com/support/knowledgecenter/SSEQVQ_8.1.11/srv.in stall/t_oc_inst_secport_config.html
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect Operations Center users that use a * * non default port. * **************************************************************** * PROBLEM DESCRIPTION: * * see error description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 8.1.12. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IT35227
Reported component name
TSM OPERATIONS
Reported component ID
5608E01UI
Reported release
81X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-12-10
Closed date
2021-02-01
Last modified date
2021-02-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM OPERATIONS
Fixed component ID
5608E01UI
Applicable component levels
R810 PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81X","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
05 November 2021