Troubleshooting
Problem
This document details how to disable the PM Agent product from running.
Cause
Effective 30 June, 2020, IBM® will withdraw the following services from marketing.
Support for these products will be withdrawn effective 30 September, 2020.
Support for these products will be withdrawn effective 30 September, 2020.
|
Withdrawn product |
Withdrawal from marketing date |
Withdrawal of support date |
|
Performance Management for Power® Systems (PM) (6948-M17) |
June 30, 2020 |
September 30, 2020 |
Diagnosing The Problem
Before disable PM Agent, assure that the following PTFs are on the system to prevent functional issues with Collection Services such as error messages and expired data not being cleaned up properly.
OS 7.3
| Fix (Link to PTF Cover Letter) | Cumulative Package | Description |
|---|---|---|
| SI76181 | NONE | Collection Services collection expiration Collection Services automatic restart |
OS 7.4
| Fix (Link to PTF Cover Letter) | Cumulative Package | Description |
|---|---|---|
| SI75847 | NONE | Collection Services automatic restart |
| SI76530 | NONE | Historical Data retention periods |
| SI76202 | NONE | Expired Historical data fix |
If questions on disabling PM Agent, contact Small Products team.
If questions on the PTFs and Collection Services data, contact Performance team.
IBM Support: www.ibm.com/mysupport
If questions on the PTFs and Collection Services data, contact Performance team.
IBM Support: www.ibm.com/mysupport
Resolving The Problem
This document details how to disable the PM Agent product from running. This will prevent the Q1PSCH job to be active and set PM Agent scheduler Inactive, as well as prevent data to be sending:
1. From Command Line, type CFGPMAGT and press ENTER
1. From Command Line, type CFGPMAGT and press ENTER
2. Press ENTER on ‘PM Agent Signoff Approval’ page
3. Enter option ‘0 = do not send performance data’ for ‘Select connectivity option for sending performance data to IBM’
4. Enter option ‘0 = No’ for ‘Receive performance data’ Press ENTER twice to return to the Command Line.
5. From Command Line, type GO PMAGT and press ENTER
6. Select option ‘2. Work with Automatically Scheduled Jobs’
7. Enter option ‘2=Change’ before each Scheduled Job that is listed (Q1PTEST, Q1PPMCHK, Q1PPMSUB, Q1PDR, Q1PPG)
8. On the ‘Change Automatically Scheduled Jobs’ screen, change ‘Status’ to ‘I=Inactive’ and press ENTER. Press F12 to return to the Command Entry
9. From Command Line, type the following command to remove Q1PSCH job:
CALL PGM(QSYS/Q1PENDPM) PARM('*IMMED ' X'999999' X'00000000')
There must be four spaces after *IMMED and one space before each X.
Note:
PM Agent would periodically check if Collection Services is active. If Collection Services was not active, a message would be posted to QSYSOPR and a PMAgent scheduled job would re-start the collector after a certain amount of time. However, after PM Agent is disabled, if the Collection Services collector job (QYPSPFRCOL) ends for some reason (such as during a maintenance cycle or save operation), the job is not automatically restarted.
Use the CHKPFRCOL command to determine if collection services is active or not. To restart the performance data collector job, it will need to use the STRPFRCOL command.
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Document Information
Modified date:
30 March 2022
UID
nas8N1016856