APAR status
Closed as program error.
Error description
One of the deprecated report panels (Software Installations) was removed in ILMT 9.2.22.0. However if you've created a saved report of that panel in the earlier version of the ILMT, after upgrade you will not be able to access Reports > Saved Reports panel. The following error can be found in the tema.log file: 000041f7 com.ibm.ws.webcontainer.webapp I SRVE0292I: Servletnachricht - [tema]:.[FATAL] ActionView::template::Error (No route matches "/sam/software_facts"): TS004756976
Local fix
Perform following SQL updates on the ILMT database (temadb): 1) issue following SQL select and take a note of the results for further use: select pagestate_id from dbo.reports where path like '%/software_facts' or path like '%/software_facts/%' 2) issue following SQL delete statement: delete from dbo.reports where path like '%/software_facts' or path like '%/software_facts/%' 3) for each row from the step 1), fill up the <PAGESTATE_ID> placeholder below with the result value and execute delete from dbo.pagestates where id = '<PAGESTATE_ID>' After these changes, the Reports > Saved Reports panel should be working correctly.
Problem summary
**************************************************************** ***************** ERROR DESCRIPTION: One of the deprecated report panels (Software Installations) was removed in ILMT 9.2.22.0. However if you've created a saved report of that panel in the earlier version of the ILMT, after upgrade you will not be able to access Reports > Saved Reports panel. The following error can be found in the tema.log file: 000041f7 com.ibm.ws.webcontainer.webapp I SRVE0292I: Servletnachricht - Ýtema¨:.ÝFATAL¨ ActionView::template::Error (No route matches "/sam/software_facts"): TS004756976 **************************************************************** ***************** * EXPECTED RESULTS: * The issue does not occur. **************************************************************** * RECOMMENDATION: Apply appropriate update when available. ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: | Update | ILMT 9.2.23.0 ****************************************************************
Temporary fix
Comments
APAR Information
APAR number
IJ30246
Reported component name
LIC METRIC TOOL
Reported component ID
5724LMTEM
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-11
Closed date
2021-01-20
Last modified date
2021-01-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LIC METRIC TOOL
Fixed component ID
5724LMTEM
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]
Document Information
Modified date:
21 January 2021