Fixes are available
Rational ClearQuest Fix Pack 11 (9.0.1.11) for 9.0.1
Rational ClearQuest Fix Pack 12 (9.0.1.12) for 9.0.1
Rational ClearQuest Fix Pack 4 (9.0.2.4) for 9.0.2
Rational ClearQuest Fix Pack 3 (9.0.2.3) for 9.0.2
Rational ClearQuest Fix Pack 5 (9.0.2.5) for 9.0.2
Rational ClearQuest Fix Pack 13 (9.0.1.13) for 9.0.1
APAR status
Closed as program error.
Error description
When renaming/editing the connection on IBM Rational ClearQuest (CQ) Maintenance tool (which may occur through routine administration or when creating a test environment from a copy of a production database) user preferences in CQ Web interface which may include favorites are encoded with static connection names (based on previous connection names that may be invalid in this environment). When creating records, or other actions, these preferences/links get reloaded sometimes causing redirection to the database with the original connection name (if registered on the same Change Management (CM) Server host). The issue does not occur with the new accounts created after the connection has been updated.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest * **************************************************************** * PROBLEM DESCRIPTION: * * Some ClearQuest Web user preferences are encoded with static * * connection names which causes loading problems when your * * database connections are renamed. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available 9.0.1.11 and 9.0.2.3 ClearQuest Web user preferences have been fixed so they all work correctly if your database connections are renamed.
Temporary fix
Comments
APAR Information
APAR number
PI61646
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-04-28
Closed date
2021-01-11
Last modified date
2021-01-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
28 April 2022