IBM Support

PJ46230: YOU CAN'T SCROLL TO THE BOTTOM OF DATACAP BATCHES WHEN CASE MANAGER CLIENT PLUG-IN IS ENABLED

Direct links to fixes

IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 7 for AIX
IBM Case Manager V5.3.3 Interim Fix 7 for Linux
IBM Case Manager V5.3.3 Interim Fix 7 for Windows
IBM Case Manager V5.3.3 Interim Fix 7 for Linux for Z
workflow.20002.delta.repository
IBM Case Manager V5.3.3 Interim Fix 8 for AIX
IBM Case Manager V5.3.3 Interim Fix 8 for Linux
IBM Case Manager V5.3.3 Interim Fix 8 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you add a Datacap batch that causes IBM Content Navigator
(ICN) to introduce a scroll bar in the Datacap job monitor view,
 the last batch is truncated by the information bar at the
bottom of the desktop.

This issue occurs if the Case Manager client plug-in is enabled
on the same datacap desktop in IBM Content Navigator.

PRODUCTS AFFECTED
IBM Business Automation Workflow
IBM Case Manager

Local fix

  • Configure a unique desktop in IBM Content Navigator for Datacap
where the Case Manager client plug-in is not enabled for the
desktop.

Problem summary

  • No additional information is available.

Problem conclusion

  • A fix is available or will be available that ensures the Case
Manager client plug-in doesn't affect the ability to scroll to
the bottom of Datacap batches on the Job monitor view .

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PJ46230
    • 

  • Reported component name
    CASE MGR CLIENT
    • 

  • Reported component ID
    5725A1501
    • 

  • Reported release
    533
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-07-09
    • 

  • Closed date
    2020-08-07
    • 

  • Last modified date
    2020-08-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CASE MGR CLIENT
    • 

  • Fixed component ID
    5725A1501
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCTJ4","label":"Case Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"533","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            12 September 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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